Engineering

  • 1.  Is There a Better Way to Upgrade CLM Products?

    Posted Tue April 17, 2018 04:39 PM

    There needs to be a better way to upgrade the CLM products, especially once it is setup and no one knows the customization. Many products are not working on Windows 10 yet and it is very tedious to maintain backlogs and keep all the tracible items. The learning curve is high and not everyone has permission to easily access the CLM tools. Does anyone have workarounds or solutions to upgrading?



  • 2.  RE: Is There a Better Way to Upgrade CLM Products?

    IBM Select
    Posted Wed April 18, 2018 06:08 AM

    Agree that the upgrade process is a pain.  We have been having issues with DNG primarily.  I was curious as to what issues you've been having with Windows 10.  So far we have not seen any issues there at least.



  • 3.  RE: Is There a Better Way to Upgrade CLM Products?

    Posted Wed April 18, 2018 07:16 AM

    Yes and No,

    Yes, the server upgrade is much too complex, but this is "only" a pain for your admins and will be done on the server, which should not be a Windows 10 system.

    No, on the client/user side there is no client installed just a browser needed. Therefore the client OS only need to provide an network access and browser, even Windows 10 can support this.

    so i think you may have a different problem, which one?



  • 4.  RE: Is There a Better Way to Upgrade CLM Products?

    Posted Thu April 19, 2018 04:08 AM

    Also curious about issues with Windows 10. Edge browser is not supported officially, but as far as I know IE 11 is basically included (but simply not used by default).



  • 5.  RE: Is There a Better Way to Upgrade CLM Products?

    IBM Select
    Posted Thu April 19, 2018 06:57 AM

    I've done many upgrades, and although they seem arduous, they can be done in an afternoon, assuming you are not required to also upgrade your database version as well. 

    The Knowledge centers have great step by step instructions for upgrading. Look for the interactive upgrade guide which allows you to customize the instructions for your environment, applications, and operating systems. Follow those by the book and you should not have any problems.

    As far as product support for operating systems, Window 10 is supported for the clients, and I've been using them without issue for almost 2 years. I also run the server locally on my Window 10 laptop for development, testing, and demonstrations. However, for production servers, you should run this on production grade operating systems. I personally prefer Linux for this over Windows, but would never run a production load on Windows. 

     

    Also, keep this in mind. The Server should always be upgraded before clients or build engines/agents. Clients can be upgraded by command line based response files, pushed out by SCCM, BigFix or Endpoint Manager (or even by network login script). That greatly simplifies that part of the process. 

     

    Kenny Smith

    Principal Consultant

    IBM Champion 

    www.strongback.us