Profile

Valerie Lampkin

Contact Details

Bio

EXPERIENCE
IBM, 06/99 to present

Watson IoT CLM SWAT Team
Technical support for Watson IoT CLM and Continuous Engineering - DOORS Next Gen 

Cloud Messaging Advisory Technical Resolution Specialist

Bluemix AIM services support, focusing on Messaging services and Internet of Things (IoT)

Technical support of WebSphere MQ on multiple OS including: AIX, HPUX, Linux, Solaris, Windows, HP Nonstop

Monitoring, maintenance, and customization of Websphere MQ

Authored blog posts for developerworks website

Co-authored several Redbooks publications on MQ, MQTT, IOT and MessageSight

Prepared scripts for installation of MQ upgrades and fixpack applications. Deployed Qpasa software

Provided technical assistance and training for support group; created detailed installation and support documentation

Excellent interpersonal skills including organizational and communication, working in a team environment with a strong focus on customer service

Proven ability to handle multiple projects and priorities and problem-solve in emergency situations

Experience with IBM MQ, Clusters, MQTT, Bluemix, IoT, telemetry and MessageSight

BELLSOUTH/AT&T - Contractor
1998 - 1999
• Analyzed, designed, coded and tested enhancements and required fixes to programs.
• Gathered and interpreted user requirements into design specifications.
• Supported installation of application releases into production.
• Performed Y2K upgrades for COBOL programs.

Specialties: CERTIFICATIONS
2017: MQ V9 MQ, Bluemix Developer 
2010: MQ V7 IBM Websphere MQ Administrator, Solutions Expert & Application Design
2006: MQ V6 System Administrator
2006: MQ V6 Solution Design
2006: MQ V 5.3 Solutions Development
2001: MQSeries System Planning and Design
2000: MQSeries Installation and Configuration

KEY SKILLS EXPERIENCE
Websphere MQ 15 years
MQTT 5 years
IoT 5 years
Cloud 3 years
MessageSight 3 years