The addition of a Site Reliability Engineering model, IBM is pushing this capability, which is generally centralized, “closer to the edge -- closer and specific to the customers systems and applications.” IBM shares how SRE’s directly contribute to engineering and developing solutions to address the root cause of incidents. Their role is to identify and eliminate issues, that otherwise would recur in future by applying systems engineering thinking.
IBM presents how to leverage the SRE’s which are maniacally focused on reducing toil and devising solutions to eliminate the root cause of problems by reengineering, developing automation and collaborating with the DevOps team to drive changes where the problem lies in the application code.
Ingo Averdunk is a Distinguished Engineer and member of the Cloud Adoption, Method and Solution Engineering office for IBM Cloud. As part of the worldwide CAMSE team, he is responsible for Architecture and Solutions for Cloud Service Management and Site Reliability Engineering. Mr. Averdunk develops transformation initiatives and architectures, consults with IBM’s strategic customers and performs RedTeam reviews and Design Thinking Sessions globally. Ingo Averdunk is a member of the IBM Academy of Technology, and the IBM D/A/CH Technical Leadership Team. Recently, he co-authored “The Cloud Adoption Playbook” (Wiley, 2018), documenting proven strategies for transforming an organization with the Cloud.
Mr. Averdunk joined IBM in 1997 as a Senior Consultant for Enterprise Systems Management. He held various positions throughout his career with IBM, including the Software Group Services lead architect for Service Management globally. He has more than twenty-five years of experience in enterprise systems and service management.
Ingo Averdunk holds a masters degree in Computer Science and Theoretical Medicine at the Technical University of Munich (Germany) and is an ITIL Certified Service Manager. He was awarded the title Distinguished Chief/Lead IT Architect by The Open Group.
On a personal side, Ingo Averdunk is married to his wife Kathleen and a proud father of three sons. His main hobby is Karate, which he practices for more than 35 years. He is the holder of the 4.Dan in Shotokan, and is a certified examiner. Ingo has the trainer license (A-Trainer Leistungssport) from the Deutscher Olympischer Sportbund (DOSB). His other hobbies are photography, traveling and hiking.