IT Service Management Discussions

  • Thanks for attending today's webcast, presented by Leon Odenbrett. Please post any follow-up questions from today's session here! ------------------------------ Catherine Foley Group Leader MeetingWorks| ...

  • As the image is IBM internal or proof of concept use only I'll reply to you internally. ------------------------------ Angus Jamieson IT Service Management Solutions Architect IBM Edinburgh ---------- ...

  • Hi I'm interested for the VM.​ I should support it Thanks in advance Giovanni ------------------------------ Giovanni Santa IBM Italy Turin ------------------------------

  • Just found this old thread. Can you explain what you'd like to achieve? Sounds like a dashboard as opposed to a report. ------------------------------ Finbarr Hennessy DeployPartners Sydney ---------- ...

  • Hi, Why not use the demo already up and running in the IBM Cloud - You can see its hardware pre reqs all run in a single VM. FYI - That VM image has 11GB of RAM, 40GB of storage & 11 vCUP's As this appears ...

  • Network Performance Insight

    Can any one please suggest the hardware requirements and deployment architecture for Network Performance Insight V1.2 demo setup. Thanks in advance ------------------------------ Parvathi M --------- ...

  • GSE GUIDE SPRING Event in Berlin

    We are pleased to invite you to the GSE GUIDE SPRING Event in Berlin . The event presents topics that should be of major interest to CIOs and IT Managers looking to increase their business output and to ...

  • 28. Tagung des GSE AK Tivoli

    Sehr geehrte Damen und Herren, hiermit lade ich Sie zur 28. Tagung des GSE Arbeitskreises Tivoli in der österreichischen Region des GUIDE Share Europe (GSE) ein. Tagungsinformationen: Tagungsbeginn: ...

  • RE: Future of Netcool

    Hi, In addition to Joakim's comments in this thread, I'd like to point out that NOI analytics and machine learning capabilities are currently being extended and enhanced. There is an active sponsor user ...

  • RE: IBM Cloud Application Performance Management

    Here you can find some videos: https://developer.ibm.com/apm/videos/category/cloud-app-management/ Current version is 2018.4.1 (December release) Regards, Marcel Pineda ------------------------------ Marcel ...

  • RE: IBM Cloud Application Performance Management

    Gregor, you can find documentation about the latest release in our Knowledge Center here: https://www.ibm.com/support/knowledgecenter/SS8G7U_18.4.1/com.ibm.app.mgmt.doc/welcome.htm ------------------------------ ...

  • IBM Cloud Application Performance Management

    ​Does anybody have actual information on how the new ICAM development is progressing? Are there any GA dates known? Pictures / Videos of beta version? ------------------------------ Gregor Oesch Senior ...

  • HCL

    What is behind the spinoff of a significant portion of IBM Software to HCL? How should IBM Business Partners prepare to invest in our skills going forward to maximize our success with IBM? ------------------------------ ...

  • IBM Think 2019

    As a customer user of IBM Planning Analytics, how will I benefit from Think 2019? ------------------------------ Glen Banks ------------------------------

  • RE: Is anyone using the APM REST API?

    ​Found the magic. In our environment, we are integrated with Active Directory. So, I can't use one of the built-in accounts like "apmadmin", "smadmin", or the Websphere admin account. The userid and ...

  • RE: Is anyone using the APM REST API?

    ​OK, I think I just found my problem. Two dashes ("--") before "tlsv1.2". I think I only had one before. Now I'm getting "invalid_resource_owner_credential" errors. Does that mean the secrets value ...

  • RE: Is anyone using the APM REST API?

    ​Hi, Kirk. Yes, I'm following the instructions. I am stuck at step 3, acquiring the token. I have opened a case, just wanted to see if anyone in the group had words of wisdom. ------------------------------ ...

  • RE: Is anyone using the APM REST API?

    Are you using this procedure and followed all the steps? https://www.ibm.com/support/knowledgecenter/SSHLNR_8.1.4/com.ibm.pm.doc/install/admin_resourcegroup_api.htm Ibm remove preview ...

  • Is anyone using the APM REST API?

    ​Is anyone using the Cloud APM v8 REST API? I need to programmatically change the members of a resource group, based on status information collected in Omnibus. I'm trying to acquire the OIDC token but ...

  • I took a look at the video, it is great to hear from a customer who uses our solution and that not only do they like it, they get terrific value from having it too. Regards, Angus Jamieson IT Service Management ...

  • Did anyone have the chance to check out the video published on "Consolidated Communications Automates Network Management Using IBM Netcool" – linking it here for those interested: https://ibm.co/2P0vAA3 ...

  • S.g. Damen und Herren, der 27. GSE Arbeitskreis Tivoli fand am 18.10.2018 in der IBM Eventlocation statt. Es war ein überaus kurzweiliger Tag mit vielen Gästen aus dem Topmanagement und innovativen, ...

  • RE: How do I extend Omegamon_Base event class?

    Hi, Andrey. At first step, I want to add my own field, not the attribute value to the existing field like MSG. ------------------------------ Maxim Mikhaylyuk ------------------------------

  • RE: How do I extend Omegamon_Base event class?

    Maxim, here is short manual I prepared some time ago. Hope it helps. ------------------------------ Andrey Gusev ------------------------------

  • How do I extend Omegamon_Base event class?

    Hi! I want to add custom fields to Base (better) or Extended(worth) slots area for Omegamon Base class (ITM 6.3). It is necessary for us to be able to edit values of this fields in EIF Slot Customization ...

  • Has anyone used any combination of TWS D, TWS Z, TWS for Apps (z/OS Gateway) and/or TWS Extended Agents to support a Jenkins (CloudBees) integration ? TWS versions are 9.x except TWS for Apps is 8.6. ...

  • 27. Tagung des GSE AK Tivoli

    ​ Sehr geehrte Damen und Herren, hiermit lade ich Sie zur 27. Tagung des GSE Arbeitskreises Tivoli in der österreichischen Region des GUIDE Share Europe (GSE) ein. Tagungsinformationen: Tagungsbeginn: ...

  • Problems viewing i5/OS metrics in DASH

    ​DASH 3.1.0.2, ITM 6.3.0.7 I am trying to create a dashboard to show file attributes from our ITM i5/OS agents. The table widget doesn't show me any data, and the bar chart widget shows me data that has ...

  • For DB2, here are some thoughts. If DB2 is already setup on a 2nd server, it should be pretty straightforward. Look at these instructions, but there is tons of documentation available on setting up ...

  • Hello Anjan, Did you check this link: https://developer.ibm.com/apm/docs/installation-and-configuration/apm_high_availability/ If you environment is running on Cloud, have you considered taking advantage ...

  • Our customer has a standalone APM environment and now they want HA setup. What configuration and changes do we need to do? ------------------------------ Anjan Raha ------------------------------

  • ICD Style and Development

    When are we going to see a full-fledged new ICD service portal style? Users complain about the GUI being outdated. The versions until now lacked the quality to release this to an end-user community. Is ...

  • Hi Jason I think with any vendor they have to not rest on their laurels. I have started to see some new development in the netcool space with agile service management, plus Agile life cycle management ...

  • Hi Finbarr Hennessy , Support IBM recommends installing the latest fix packs in WAS, JAZZ, Web GUI and the cumulative patch 4. With this we can solve this vulnerability Thanks for your answer. Regards ...

  • Hi Jason, Having recently been through a few situations wherein IBM Netcool was under threat from other players, it has held its own and been supported and retained by the customers. This admittedly was ...

  • The following link should give you an idea on this. WebSphere:WebSphere Application Server:SSL Weak Ciphers Removal - WebSphere Application Server Forum Ibm remove preview WebSphere:WebSphere ...

  • Hi Iris, Our YouTube channel has a number of examples: Monitoring the Network and IT convergence with Predictive Insights YouTube remove preview Monitoring the Network and IT convergence ...

  • Alice draws actions from some probability distribution at every time step. Bob , the Alice -masquerader has learned an approximation of that distribution. It is reasonable to assume that, while Bob can ...

  • Any real example of what PI detected proactively?

    Any real example of what PI detected proactively? Also, what is the advantage of PI comparing with other vendors offerings? ------------------------------ iris pan ------------------------------

  • RE: Monitoring Cloud Infrastructure

    To an extent it depends on what the cloud infrastructure is. If the cloud environment supports a webhook API then the OMNIbus message bus probe has support for receiving events via a webhook: https://www.ibm.com/support/knowledgecenter/en/SSSHTQ/omnibus/probes/message_bus/wip/reference/messbuspr_enable_webhook_integration.html ...