Upcoming Webcasts

  • Tuesday

    Transforming the Customer Experience: A Whole Company Issue and Benefit

    Oct 23, 11:00 AM - 12:00 PM (ET)

    The stakes are high when it comes to the customer experience, and it is not just the contact center that needs to take notice. The customer experience is a whole-company issue. 

    Customer experience is at a crossroads of change and transformation, adding a new level of engagement across the organization. Organizations are being pressured to evaluate strategy, technology and the general understanding of their customer behavior which is now setting the pace for the cognitive revolution. We will share real business results, and how IBM Voice Gateway with the Blueworx Voice Response enables a more dynamic, multichannel, natural and fluid customer experience.  And how Blueworx Voice Conversation for Voice Gateway provides a more conversational approach.

    Dean Upton
    Director, Product Strategy

    Experienced Strategic Director with a demonstrated history of working in the information technology and services industry. Skilled in Crisis Management, Enterprise Software, Enterprise Architecture and Agile Methodologies. Strong consulting professional with a MEng (Hons) in Electronic Systems Engineering from University of York.

    Tom Banks
    Senior Offering Manager, WebSphere Application Server and IBM Voice Gateway


  • Thursday

    IBM Spectrum Protect in the Cloud - Object Storage Technologies

    Oct 25, 11:00 AM - 12:00 PM (ET)

    Object Storage can be a cost-effective mechanism for disaster recovery and long-term archival data storage In this webinar, we'll explore the ways Spectrum Protect can use object storage, replication, and storage tiering with this technology. IBM Cloud Object Storage, Amazon S3, Microsoft Azure, and other object storage solutions will be discussed.

    Sean Sperry
    Content Developer Leader


  • Monday

    What’s Next for Tivoli Network Manager (ITNM) & Netcool Configuration Manager (NCM)

    Oct 29, 11:00 AM - 12:00 PM (ET)

    The session will cover the roadmap content of Network Management (ITNM & NCM) for 4Q 2018 & 2019.

    Cynthia Ikie
    Offering Manager
    IBM Hybrid Cloud
    Steve Shuman
    NCM Architect
    Steve Pemberton
    Software Engineer


  • Tuesday

    Our Treat: New Tricks to Take the Fear Out of App Modernization

    Oct 30, 12:00 PM - 1:00 PM (ET)

    In the typical modernization scenario, 30%of applications are too complex to be containerized. In this webcast, hear how IBM enterprise customers around the world are using new tools to migrate apps and modernize their architecture.

    Troy Lewis, Offering Leader – IBM Hybrid Cloud Management will detail three real-life customer experiences and how they simplified operations, reduced costs and saved time with a few new tricks from IBM.

    Yakura Coffee, Program Director, Offering Management for IBM Platform and Runtimes will explain the “how to” of the typical modernization process and how Transformation Advisor and VM Quickstarter helps to facilitate that for enterprises with highly complex systems.

    In this webcast you will learn how to:

    • Use a new no-cost tool to conduct an analysis to look at your existing Java deployments.
    • Identify workloads that will easily move to a lightweight platform in containers, and migrate more complex applications into VMs– and how to manage both on a private cloud with common services
    • Improve developer efficiency by deploying new WAS ND clusters in minutes
    • Realize quick ROI with analysis & migration tooling for complex workloads
    • Simplify operations by incorporating WAS ND with ICP management services
    Troy Lewis
    Offering Leader
    IBM Hybrid Cloud Management

    Yakura Coffee
    Program Director, Offering Management
    IBM Platform and Runtimes

    Yakura D Coffee is an IBM veteran for 18 years. He is currently the Program Director in Offering Management for IBM Platform and Runtimes at IBM. He has a demonstrated history of working in the cloud technology and services industry. Skilled in IT Strategy, Enterprise Java Applications, Pre-sales, and Business Management.


  • Wednesday

    IBM Spectrum Protect: Make It Smart and Simple , Daily Administration in the Operations Center

    Oct 31, 11:00 AM - 12:00 PM (ET)

    Spectrum Protect's Operations Center simplifies administration and empowers the administrators with easy to access and understand information on their backup environment. This presentation will walk through the various functions, reports, alerts and wizards provided in the Operations Center, and show how the administrator can utilize them.

    Tricia Jiang
    Technical Leader


  • Tuesday

    Chatting About ChatOps, Why There Are No Drawbacks!

    Nov 6, 11:00 AM - 12:00 PM (ET)

    ChatOps integrates people, tools and processes into a collaboration platform so that teams can efficiently communicate and easily manage the flow of their work.

    In a nutshell ChatOps, is improving the way you perform operational tasks using collaboration tools such as Slack, Microsoft Teams, Watson Workspace, MatterMost or (soon to be departed) HipChat - to name just a few. 

    Showcasing ChatOps as an easy to consume, no drawbacks, first steps towards overall adoption of Cloud Service Management & Operations, is simple because it's so easy to start working with ChatOps and you'll get benefits day one (1).

    Robert Barron
    Cloud Architect, Solution Engineer

    Robert Barron is a Managing Consultant and member of the Cloud Adoption and Solution Engineering office for IBM Cloud. Within the worldwide CASE team, he is part of the Cloud Service Management and Operations Experts Lab, working in all fields of CSMO and specializing in Site Reliability Engineering and Chat Operations.

    Robert joined IBM in 2007 and has held various positions in IBM throughout his career, all in the field of Service Management. In total, he has over twenty years of experience in enterprise systems in multiple domains spanning development, technical leadership, project management and offering management. In previous roles, Robert was the squad leader for CSMO in the Solution Engineering group within CASE and the technical lead for Service Management in Israel.

    Robert speaks at global conferences for IBM and creates assets that range from internal documentation to published books.

    Robert holds a Bachelor's degree (cum laude) from Tel Aviv University with a dual major in Classics and the History of Technology.

    On a personal side, Robert is married to Tsipy and is the proud father of two children. His main hobby is photography, especially bird and plane photography.

  • Wednesday

    WebSphere Liberty Virtual Proof of Technology (Session 2)

    Nov 7, 9:00 AM - 11:00 AM (ET)

    Please join the upcoming, complimentary WebSphere Liberty V18.0.0.3 Virtual Proof of Technology (vPOT) session scheduled on November 7th from 9 am to 11 am ET. You and your extended teams (developers, architects, middleware administrators, IT managers, etc.) are cordially invited to join this session. During the vPOT, you will learn about many new enhancements in Liberty V18.0.0.3. You will also have a chance to get your hands on Liberty V18.0.0.3 labs to get enabled quickly. During the Q&A and labs section, developers from IBM WebSphere team will be on-hand to answer any questions about Liberty or help get you unstuck with any of the Liberty labs, which you will be able to do on your computer. One day before the vPOT, all registrants will receive an automatic email with instructions on how to download over twenty Liberty hands-on labs for Windows, Linux, and Mac platforms, for your enablement and your re-use.

    Alasdair Nottingham
    IBM Senior Technical Staff Member
    WAS Liberty Architect


  • Thursday

    Put Your Backup Data to Work! Leveraging Copy Data Management for DevOps and AI

    Nov 8, 11:00 AM - 12:00 PM (ET)

    Learn more about IBM Spectrum Protect Plus and IBM Copy Data Management to see the latest around optimized use of snapshots in a DevOps context. Explore the critical capabilities of these products and see how simple and easy these tasks can be.

    Christian Burn
    Technical Team Lead, Spectrum Protect Plus


  • Wednesday

    Sizing Spectrum Protect and the Spectrum Protect Blueprints

    Nov 14, 11:00 AM - 12:00 PM (ET)

    The Spectrum Protect blueprints make sizing Spectrum Protect easy. They provide detailed implementation and performance information using a set of predefined set of hardware which has been fully tested in a lab. In this session, we discuss these blueprints including the new Spectrum Protect Cloud blueprints released in 2018.

    James Damgar
    Spectrum Protect Test and Performance Engineer

    Jason Basler
    Test Architect


  • Tuesday

    Ask Me Anything: App Connect Enterprise - Technical Q&A

    Nov 20, 11:00 AM - 12:00 PM (ET)

    Join this interactive conversation with our community experts to get live answers to your most pressing questions on all things App Connect in our “Ask Me Anything” style webcast. In addition to live Q&A throughout the webcast, our experts will provide answers to some of the most common technical questions, such as:

    • Are there any features of IBM Integration Bus v10 which are not being carried forward into IBM App Connect Enterprise v11?
    • Are there any features of IBM Integration Bus v10 which are not yet available in IBM App Connect Enterprise v11?
    • What is meant by Technology Preview Code?

    Can’t make the webcast? Register anyway and we’ll send you the recording!

    Amy McCormick
    Offering Manager
    IBM App Connect Enterprise and IBM Integration Bus

    Amy McCormick is responsible for defining and delivering the strategy for Enterprise offerings within the Application Integration portfolio in IBM Cloud. She currently manages IBM App Connect Enterprise and App Connect Enterprise on Cloud (managed service), IBM Integration Bus v9 and v10, IBM Integration Bus on Cloud (managed service), and the industry packs - IIB Manufacturing, Healthcare, and Retail packs. With a long history in the Application Integration space, Amy has worked with hundreds of IBM Customers on digital transformation initiatives to achieve better business outcomes in enterprises across a diverse range of industries.

    Andrew Humphreys
    Program Director, Offering Management
    Application Integration, IBM Cloud