Most traditional monitoring & service management tools are not Site Reliability Engineering (SRE) or DevOps oriented. They are focused on specific domain and require significant expertise for optimal utilization. It is a challenge for organizations to retain their existing investments in these products and solutions and adopt SRE approaches.
IBM ChatOps is a collaborative solution that help enterprises bridge the gap between traditional solutions and SRE like operations.
In this session you will see:
- How companies are taking their first steps towards SRE like operations.
- Demo on use of ChatOps to break down enforced silos and empower organizations to gain the benefits of SRE type collaboration while still using their "traditional" monitoring/ ITSM stack.
- Use case example of ChatOps adoption as an intermediary layer.