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Backups are failing

  • 1.  Backups are failing

    Posted Tue December 24, 2019 08:20 AM
    Hi All,

    Currently i don't know why my tsm file system backup started throwing error any advise please.

    12/24/2019 01:30:21 ANS1357S Session rejected: Downlevel client code version
    12/24/2019 01:30:21 Will attempt to get schedule from server again in 20 minutes.
    12/24/2019 01:50:21 TSM Backup-Archive Client Version 7, Release 1, Level 6.2
    12/24/2019 01:50:21 Querying server for next scheduled event.

    ------------------------------
    Prem Singh

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  • 2.  RE: Backups are failing

    Posted Tue December 24, 2019 08:47 AM

    additionally it has sql backup as well scheduler service is keep on stopping because of this error and manual backup is working fine.
    --
    Regards
    Prem 





  • 3.  RE: Backups are failing

    Posted Tue December 24, 2019 12:48 PM
    any suggestions guys it's bit urgent .

    Thanks 
    Prem 





  • 4.  RE: Backups are failing

    Posted Thu December 26, 2019 08:29 AM
    ​Hi,
    your answer :)
    https://www.ibm.com/support/pages/ans1357s-session-rejected-downlevel-client-code-version
    Best regards,
    Yann

    ------------------------------
    Yann MEUNIER
    ECM Expert
    Informatique CDC
    Bordeaux
    ------------------------------



  • 5.  RE: Backups are failing

    Posted Thu December 26, 2019 09:30 AM
    Hi Prem,
    additional to the post from @Yann MEUNIER, has the node name been used for another system recently? Especially if it was a Linux/UNIX system originally and after that used for a Windows oder Mac System...
    Then there could be problems with the Unicode handling.
    Please see the following document for further information:
    https://www-01.ibm.com/support/docview.wss?uid=swg21676282

    Best regards,
    Jochen


    ------------------------------
    Jochen Meixner
    Principal Consultant Storage & Backup Solutions
    CONET Services GmbH
    Duesseldorf, Germany
    ------------------------------



  • 6.  RE: Backups are failing

    Posted Thu December 26, 2019 11:12 AM
    Hi Jochen,

    Thanks I verified all those links it is windows box I didn't access this from Unix not tried anything else it just that backup stopped working all of a sudden.

    Thanks
    Prem





  • 7.  RE: Backups are failing

    Posted Thu December 26, 2019 11:10 AM
    Hi, 

    Thanks for the link and help I checked already that it's not my case.

    Thanks 
    Prem 





  • 8.  RE: Backups are failing

    Posted Fri December 27, 2019 05:38 AM
    Hi Prem,
    ok.
    In your original post is an excerpt from the dsmerror.log from the client. What are the corresponding messages in the server actlog?
    Which Spectrum Protect Version is the server on? Do you have any servers or clients with a version 8.1.2 or higher?

    Best regards,
    Jochen

    ------------------------------
    Jochen Meixner
    Principal Consultant Storage & Backup Solutions
    CONET Services GmbH
    Duesseldorf, Germany
    ------------------------------



  • 9.  RE: Backups are failing

    Posted Fri December 27, 2019 07:10 AM
    Server is 8.1.5 

    Thanks 
    Prem 





  • 10.  RE: Backups are failing

    Posted Fri December 27, 2019 09:16 AM
    Hi Prem,
    then your problem is probable this one:
    Version 8.1.2 and higher use other session security features than the versions lower than 8.1.2.

    Please see
    https://adsm.org/forum/index.php?threads/dsmadmc-ans1357s-session-rejected-downlevel-client-code-version.32113/


    Best regards,
    Jochen

    ------------------------------
    Jochen Meixner
    Principal Consultant Storage & Backup Solutions
    CONET Services GmbH
    Duesseldorf, Germany
    ------------------------------



  • 11.  RE: Backups are failing

    Posted Fri December 27, 2019 10:36 AM
    Hi Jochen,

    That's not the case because we have 4000 + clients multiple servers it should through same error everywhere because ba client version is standard for all. 

    Thanks
    Prem 





  • 12.  RE: Backups are failing

    Posted Sat December 28, 2019 04:21 AM
    Hi Prem,
    then please give some more information to us:
    - dsmerror.log +/- 2 Minutes from the error
    - corresponding actlog
    - q node f=d of the affected node

    Best regards,
    Jochen


    ------------------------------
    Jochen Meixner
    Principal Consultant Storage & Backup Solutions
    CONET Services GmbH
    Duesseldorf, Germany
    ------------------------------