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AMQ6709E: The log for the queue manager is full.

  • 1.  AMQ6709E: The log for the queue manager is full.

    Posted 8 days ago
    Hi all,

    an FDC file has generated on the following system:
    Version: 9.1.0.0
    Level: p910-L180705
    BuildType: IKAP - (Production)
    Platform: IBM MQ for Linux (x86-64 platform)

    +-----------------------------------------------------------------------------+
    | |
    | IBM MQ First Failure Symptom Report |
    | ========================================= |
    | |
    | Date/Time :- Tue March 24 2020 13:13:11 CET |
    | UTC Time :- 1585051991.040814 |
    | UTC Time Offset :- 60 (CET) |
    | Probe Id :- HL010004 |
    | Component :- hlgReserveLogSpace |
    | Program Name :- amqzlaa0 |
    | Process :- 22488 |
    | Thread :- 104974 SharedAgent |
    | FDCSequenceNumber :- 0 |
    | Note :- Earlier FFSTs are missing from this file! |
    | Deleting an FDC file whilst a queue manager is running can compromise IBM |
    | MQ diagnostic capabilities. This brief FFST report reproduces some |
    | information preserved from the important first FFST of this process. |
    | |
    +-----------------------------------------------------------------------------+

    +-----------------------------------------------------------------------------+
    | |
    | IBM MQ First Failure Symptom Report |
    | ========================================= |
    | |
    | Date/Time :- Tue March 24 2020 13:22:47 CET |
    | UTC Time :- 1585052567.045809 |
    | UTC Time Offset :- 60 (CET) |
    | Host Name :- xyzlinuxsys01 |
    | Operating System :- Linux 4.14.35-1902.0.18.el7uek.x86_64 |
    | PIDS :- 5724H7251 |
    | LVLS :- 9.1.0.0 |
    | Product Long Name :- IBM MQ for Linux (x86-64 platform) |
    | Vendor :- IBM |
    | O/S Registered :- 1 (libmqmcs_r.so) |
    | Data Path :- /var/mqm |
    | Installation Path :- /opt/mqm |
    | Installation Name :- Installation1 (1) |
    | License Type :- Production |
    | Probe Id :- HL010004 |
    | Application Name :- MQM |
    | Component :- hlgReserveLogSpace |
    | SCCS Info :- /build/slot1/p910_P/src/lib/logger/amqhlge0.c, |
    | Line Number :- 609 |
    | Build Date :- Jul 5 2018 |
    | Build Level :- p910-L180705 |
    | Build Type :- IKAP - (Production) |
    | Effective UserID :- 1000 (mqm) |
    | Real UserID :- 1000 (mqm) |
    | Program Name :- amqzlaa0 |
    | Arguments :- -mXYZQMGR01 -fip3 |
    | Addressing mode :- 64-bit |
    | LANG :- en_US.UTF-8 |
    | Process :- 22488 |
    | Process(Thread) :- 20420 |
    | Thread :- 104974 SharedAgent |
    | QueueManager :- XYZQMGR01 |
    | SubpoolName :- XYZQMGR01 |
    | UserApp :- FALSE |
    | ConnId(1) IPCC :- 3304804 |
    | ConnId(2) QM :- 138139 |
    | Last HQC :- 2.10.10-2729408 |
    | Last HSHMEMB :- 2.11.11-450688 |
    | Last ObjectName :- |
    | Major Errorcode :- hrcE_LOG_FULL |
    | Minor Errorcode :- OK |
    | Probe Type :- MSGAMQ6709 |
    | Probe Severity :- 2 |
    | Probe Description :- AMQ6709E: The log for the queue manager is full. |
    | FDCSequenceNumber :- 1 |
    | |
    +-----------------------------------------------------------------------------+

    We are using circular logging on this system. As far as i know this error should not occur on version 9.1.
    Do you have any suggestion here what should we check or change on the system?
    Thanks!

    ------------------------------
    Erika Fődi
    ------------------------------


  • 2.  RE: AMQ6709E: The log for the queue manager is full.

    Posted 7 days ago
    Hi Erika!
    Please, verify that the configuration of the log in the queue manager configuration file is correct, and how many free space do you have on log area.

    https://www.ibm.com/support/knowledgecenter/SSFKSJ_9.1.0/com.ibm.mq.con.doc/q018490_.htm
    https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.0.0/com.ibm.mq.con.doc/q018500_.htm


    ------------------------------
    Carlos Guilherme Do Nascimento Arantes
    ------------------------------



  • 3.  RE: AMQ6709E: The log for the queue manager is full.

    Posted 7 days ago
    Hi Carlos!

    Thank you for the hints. I have checked the configuration and the logspace and it shouldn't be grow over the available space:
    Log:
    LogPrimaryFiles=3
    LogSecondaryFiles=2
    LogFilePages=4096
    LogType=CIRCULAR

    That should be only 80 MB and we have 6.4 GB available in the log area.

    ------------------------------
    Erika Fődi
    ------------------------------