Storage Management

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DSMC is not launching

  • 1.  DSMC is not launching

    Posted 17 days ago
    Hi Team,

    I am unable to load dsmc getting below error created symbolic link as well. please guide me what will be the exact solution for it.

    dsmc: error while loading shared libraries: libgsk8ssl_64.so: cannot open shared object file: No such file or directory

    ------------------------------
    Prem Singh

    ------------------------------


  • 2.  RE: DSMC is not launching

    Posted 16 days ago
    Hi Prem,

    This can happen when you try to access dsmc using a non-root user. Who are you trying to run dsmc as?

    If you are running Linux or UNIX you could try the following to check that all the library symbolic links are in place:

    ldd $(which dsmc)

    Regards
    Darren

    ------------------------------
    Darren Sanders
    Technical Architect - Data Protection & Storage
    Celerity Ltd

    http://www.celerity-uk.com
    www.linkedin.com/in/darren-sanders-a8770a4
    #ibmchampion storage
    ------------------------------



  • 3.  RE: DSMC is not launching

    Posted 16 days ago
    Hi Darren,

    Thanks I will check and update the result of command you posted at last however I am running from root.

    Thanks 
    Prem 





  • 4.  RE: DSMC is not launching

    Posted 16 days ago
    Hi Prem,
    which operating system and version and which version of the TSM client are you using?
    Does the problem after an update of the client or the OS? Is it a new installation?
    A little information around your question would be very helpful :-)

    Best regards,
    Jochen

    ------------------------------
    Jochen Meixner
    Principal Consultant Storage & Backup Solutions
    CONET Services GmbH
    Duesseldorf, Germany
    ------------------------------



  • 5.  RE: DSMC is not launching

    Posted 16 days ago
    Hi Jochen,

    Thanks for the follow up and help. We have not patched server it was working now all of a sudden it stopped working.
    BA client version 7.1.4 and it's Redhat Linux. TSM Server version 7.1.6.

    Thanks
    Prem 





  • 6.  RE: DSMC is not launching

    Posted 16 days ago
    Edited by Jochen Meixner 16 days ago
    Hi Prem,
    thank you.

    OK, then please check if you have the following link in the /lib64 directory:
    libgsk8ssl_64.so -> /usr/local/ibm/gsk8_64/lib64/libgsk8ssl_64.so
    /lib64 is a link to /usr/lib64 on my system. So check if this link is present, too.

    And the command @Darren Sanders mentioned is very helpful to see all required shared libraries.
    Perhaps some other links are missing, too....

    Best regards,
    Jochen ​

    ------------------------------
    Jochen Meixner
    Principal Consultant Storage & Backup Solutions
    CONET Services GmbH
    Duesseldorf, Germany
    ------------------------------



  • 7.  RE: DSMC is not launching

    Posted 15 days ago
    Hi Jochen, Darren,

    There are many links which is in not found status.Can we relink this from one command any idea.

          linux-vdso.so.1 =>  (0x00007fff33dfe000)
            libgsk8ssl_64.so => not found
            libgsk8iccs_64.so => not found
            libxmlutil-7.1.4.0.so => /lib64/libxmlutil-7.1.4.0.so (0x00007f50be3af00                                                                                                                                                             0)
            libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00007f50be178000)
            libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f50bdf5b000)
            libdl.so.2 => /lib64/libdl.so.2 (0x00007f50bdd57000)
            libstdc++.so.6 => /lib64/libstdc++.so.6 (0x00007f50bda4e000)
            libgpfs.so => /lib64/libgpfs.so (0x00007f50bd940000)
            libdmapi.so => /lib64/libdmapi.so (0x00007f50bd839000)
            librt.so.1 => /lib64/librt.so.1 (0x00007f50bd631000)
            libm.so.6 => /lib64/libm.so.6 (0x00007f50bd32e000)
            libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f50bd118000)
            libc.so.6 => /lib64/libc.so.6 (0x00007f50bcd57000)
            libtsmxerces-depdom.so.28 => not found
            libtsmxerces-c.so.28 => not found
            libfreebl3.so => /lib64/libfreebl3.so (0x00007f50bcb53000)
            /lib64/ld-linux-x86-64.so.2 (0x000055c3c0a5e000)

    --
    Regards
    Prem





  • 8.  RE: DSMC is not launching

    Posted 15 days ago
    Hi Prem,
    are you sure that the following packages are installed?
    gskcrypt64-x.x-xx.xx.x86_64
    gskssl64-x.x-xx.xx.x86_64
    The x.x-xx.xx are the version numbers.
    Please check with
    rpm -qa | grep gsk

    Best regards,
    Jochen

    ------------------------------
    Jochen Meixner
    Principal Consultant Storage & Backup Solutions
    CONET Services GmbH
    Duesseldorf, Germany
    ------------------------------



  • 9.  RE: DSMC is not launching

    Posted 15 days ago
    Hi Jochen,

    Thanks for the continuous guidance and support yes gskit was there but someone created wrong several symbolic link however I have deleted those and tried to create once again no luck I have removed agent binaries and reinstalled all back to normal now.

    Thanks Cheers !

    Thanks 
    Prem