Blog Viewer


By John Alex posted Tue July 07, 2020 01:28 PM


What is the Accelerated Value Program (Now Expertise Connect)?

Included within IBM Preferred Care, the IBM Accelerated Value Program (commonly referred to as "AVP") is a premium suite of offerings that lets you customize the support services to help you succeed. The program pairs your department or organization with assigned experts who build a deep understanding of your overall environment and its evolution. By providing a designated focal point for your support needs, and proactively identifying improvements for your environment and staff, these experts help you minimize production downtime, deploy faster, operate smoother, and plan for the future.

IBM Accelerated Value program experts:

  • Anticipate issues, by helping you avoid pitfalls and minimize problems when you are adopting or upgrading software.
  • Advise your team, by providing content and expertise tailored to their skills and to your environment.
  • Act as trusted advisors, by assisting you with critical events and providing you personalized reports.

To qualify for the Accelerated Value Program, you  need an active Software Subscription and Support contract with any of the supported AVP products. Contact us with any questions, or to make a purchase.