Innovative, results-oriented professional with demonstrated achievements in association management, social media/social networking, community management, member engagement, marketing and technology. Recognized as a proactive team leader with an enthusiastic approach and superior interpersonal skills. 1
Specialties: Social media/networking, member/customer retention, community management, customer loyalty programs, marketing campaign management, forecasting, budgeting, creative development, analysis, database marketing, customer segmentation/valuation, modeling, customer service, communication, presentation and writing skills, project management, process improvement, CRM, direct mail, e-commerce, leadership, market research, website production and management.