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Richard Dickson

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Bio

With Over 25 years in data processing (Production Support), 21 years admin for CA7 and 4 years QA testing with Unit Testing, Integration Testing, Functional Testing, Regression Testing and User Acceptance Testing (UAT) including requirement gathering, project planning, Testing, Defect tracking and Reporting. MySql using MySql workbench. CA7 Administrator • Responsible for daily administration of schedules, user interface and adhoc requests both Production and Test environments • Maintain CA-7 calendars • Production support addressing JCL and program issues • Work with applications programming to resolve production issues • Maintained Metrics for daily production Quality Assurance • Good understanding of Software Development life Cycle • Proficient in writing Test Cases, Test Scripts, Test Scenarios for Manual and UAT testing, Integration Testing, Functional Testing, Regression Testing , Defect management, Reporting and tracking, Documenting technical issues. • Worked in different Testing methodologies used in an Agile Testing environment. • Work with developers to reproduce defects and follow up for resolution. Enter and update defects using Quality Center Defect Tracking. • Worked with off-shore teams to develop and execute needed for testing or production • SQL for DB2 queries, Toad for Oracle (SQL), SQLServer2008 • HIPAA privacy and Security rules • Familiar with Eclipse / ItelliJ IDE MYSQL • Creating databases, updating and creating VIEWS, Using Excel to import/export data from MySql database Microsoft • Microsoft Excel using Pivot Tables and VLOOKUP, SharePoint, Microsoft Word, Microsoft Windows, Microsoft Outlook IBM Mainframe OS/MVS, JES2 commands, Mainframe Laser printers, ISPF/SDSF, FTP/NDM, JCL, VTAM, CICS, SQL, SAR, PDSM, IBM Utilities, Lotus Notes – for email, File-Aid, CA7 Scheduler, INFOPAC (Document Direct) report database administrator • Ability to support multiple projects under tight deadlines, often with competing priorities.