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Ezriel Gross is a Principal Solutions Advisor for Rocket Software specializing in IBM CICS Tools. He was formally the CEO of Circle software (acquired by Rocket Software in 2019), where he specialized in hands-on classes and consulting in CICS, DB2, and MQSeries. Ezriel was a Gold Consultant for many years and is currently an IBM Champion. His specialties include Web Services, Web Support, Performance / Tuning, Internals, CICSPlex SM, DevOps and Liberty as they relate to CICS.He recently co-architected the C\PROF product, a tool that captures CICS trace without running in a CICS region.
Louisa Seers is a Product Manager with responsibility for looking after the CICS Tools, encompassing CICS Performance Analyzer for z/OS. Alongside her role, she is studying through work to achieve the Chartered Management Degree Apprenticeship with Winchester University, and was shortlisted for the National Apprenticeship Awards in 2021. During her time in IBM, she’s crossed several business functions and across the software development lifecycle, such as Consulting, Software Development and Acquisitions, specifically auditing third party as part of due-diligence activities pre-acquisition.