Resiliency

Expand all | Collapse all

Why YaST doesn't find softdog active module during SAPHana Cluster Configuring

  • 1.  Why YaST doesn't find softdog active module during SAPHana Cluster Configuring

    Posted Tue December 28, 2021 05:25 AM

    I install (SLES15SP3) SAPHana Cluster HA (Performance Optimized Scenario) using YaST (HA Setup For SAP Product) at IBM Power9.

    At Watchdog Setup stage, YaST does not see a running softdog service after the next step the installation terminates with the message:

    Error occurred during the unattended installation: no implicit conversion of nil into String

    The YaST /var/log /YaST2/y2log has the following lines:

    --- SapHA::SAPHAInstallation.local_configuration: configuring Watchdog Setup ---

    [Ruby] sap_ha/node_logger.rb(method_missing):161 Appying Watchdog Configuration

    [Ruby] system/watchdog.rb(watchdog?):98 Module '' is not a watchdog!

    [Ruby] system/watchdog.rb(watchdog?):98 Module '' is not a watchdog!

    [Ruby] sap_ha/node_logger.rb(method_missing):161 Cannot install a watchdog module

    [Ruby] system/shell_commands.rb(exec_outerr_status):68 Executing command ["/usr/sbin/modprobe", nil]

    [Ruby] clients/sap_ha.rb(rescue in run_installation):404 An error occurred during the installation

    Watchdog Setup stage is provided by the script /usr/share/YaST2/lib/sap_ha/system/watchdog.rb, and its

    methods generates

    [Ruby] system / watchdog.rb (watchdog?): 98 Module '' is not a watchdog!

    message

    And previous methods do not find the softdog.ko.xz module

    (NodeLogger.error ("Cannot install a watchdog module # {module_name}" above)

    although it is in its proper place

    (/lib/modules/5.3.18-57-default/kernel/drivers/watchdog/softdog.ko.xz),

    and Active status

    # lsmod | egrep "(wd | dog)"

    softdog 5232 0

    So after the Watchdog Setup stage the installation terminates abnormally.



    #LinuxONE
    #Support
    #SupportMigration


  • 2.  RE: Why YaST doesn't find softdog active module during SAPHana Cluster Configuring

    Posted Mon May 23, 2022 05:37 PM

    I had the same problem, asked to SUSE to send to you the new PTF:

    yast2-sap-ha-1.0.14-3.9.1.24242.1.PTF.1199029.noarch.rpm

    after update the SOFTDOG appeared



    #LinuxONE
    #Support
    #SupportMigration