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Unable to Update USB License Key (zD&T)

  • 1.  Unable to Update USB License Key (zD&T)

    Posted Tue May 31, 2022 09:59 AM
    Hi,

    I'm a new ZD&T user and facing the below error when I try to update the license key 

    root@GokulK:/usr/z1090/bin# ./Z1091_token_update -u /home/zdt/RDT-012DC-202305302359-3CP-0I-0.zip

    Info: Processing ZIP file request: /home/zdt/RDT-012DC-202305302359-3CP-0I-0.zip

    Error: Processing complete for NLF: Could not update license!

    Info: License installed: 40D9
    Error: Processing complete for ADCD-1 License: Could not update license!

    Error: Processing complete for ADCD-2 License: Could not update license!

    Error: Processing complete for zPDT License: Could not update license!

    Info: Command completed with 0 error(s).

    Info: Remove the token for 10 to 15 seconds. Then reinsert the token before proceeding.
    ------------------------------------------------------------------------------------------------------

    root@GokulK:/usr/z1090/bin# ./Z1091_token_update -status

    Info: Processing Status request.

    Error: Unable to locate ADCD-1 License.

    Error: Unable to locate ADCD-2 License.

    Info: Command completed with 2 error(s).
    -------------------------------------------------------------------
    I also made sure the usb token was connected when the above commands were executed

    root@GokulK:/usr/z1090/bin# lsusb
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 003: ID 04b9:8000 Rainbow Technologies, Inc. SafeNet Sentinel Hardware Key
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

    can someone please help me to get this fixed ?

    Regards,

    Gokul K


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    Gokul Krishnamoorthy
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