Automated Testing

  • 1.  Rational License Key Center

    Posted Mon July 29, 2024 04:13 PM

    Is this site working? I have attemtpted to generate a new license key for the past couple of weeks and get numerous errors so am unable to use ZD&T until I get a license. I have opened a case, TS016802091, but support there do not seem to understand. They keep telling me I need to be a Silver or above member of Partner Plus which is rubbish. What is the point of buying a software product, receiving a hardware key yet am unable to generate a license to use it?



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    Sebastian Welton
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  • 2.  RE: Rational License Key Center

    Posted Tue July 30, 2024 01:26 AM



    Original Message


  • 3.  RE: Rational License Key Center

    Posted Tue July 30, 2024 02:51 AM

    I do this quite a few times a year for both hardware and software licenses and have never had a problem. This is a brand new license which means you cannot return any licenses as none have been generated yet and as the website does not allow me to generate them, I wouldn't be able to return them anyway. Looks like the website is broken now:

    SRVE0255E: A WebGroup/Virtual Host to handle /control/ibmr/generatelicenses has not been defined.
     
    SRVE0255E: A WebGroup/Virtual Host to handle 127.0.0.1:9080 has not been defined.


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    Sebastian Welton
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    Original Message


  • 4.  RE: Rational License Key Center

    Posted Tue July 30, 2024 04:58 PM

    Just a quick update. We received another token from Rational which had a different serial number and this worked and a license was generated. The differences between the tokens were that the original one was blue and and a serial number beginning with 02- and the other was green and began with 03-. Perhaps the old ones are no longer recognised by the license center.



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    Sebastian Welton
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    Original Message