“Excellent firms don’t believe in excellence – only in constant improvement and constant change.” This quote by Tom Peters resonates with me when I think about all the feedback that we receive on the IBM Z DevOps products, especially IBM Developer for z/OS (IDz). A big THANK YOU to all the users that have provided feedback by responding to surveys! These survey requests appear within the products, after closing support tickets or as email requests. We value ALL comments. Patting ourselves on the back when we receive the ones that make us smile from ear-to-ear like, ‘IDz is extremely intuitive and enhances my development experience. It creates a highly productive environment for me and many other application teams.’ or ‘… IBM Developer for z/OS is very good for someone to make the paradigm shift from developing on an emulator to developing on a more contemporary tool. And the extensibility on IDz is an icing on the cake.”
But more importantly, we learn so much when we receive constructive comments on areas of frustration or ways we can improve. This, I believe is a testament to our success. We listen to our customers and try our best to implement suggestions to provide functions that you need to get your job done. That’s why we apologize if you see this when you try to give us product feedback.
We are transitioning our survey mechanism; so, it may take some time for the new tooling to be available. However, we do not want that to prevent anyone from giving comments. Please do consider one of these methods to give us your feedback -
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Ideas portal - these used to be called Request for Enhancements (RFEs).
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Start a discussion in right panel of the Dev & Pipeline Community - you do have to join and be a member to do this, which also gives you access to more resources in the library.
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Send me an email anytime - joys@us.ibm.com - again I appreciate all comments.
As we close out 2023, I wish everyone a safe holiday. Remember us in your holiday giving, your feedback is the perfect gift!