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See matching posts in thread - IBM Control desk...
To keep pace with this rapidly changing, dynamic environment while continuing to deliver business value, your IT organization needs service and asset management that extends beyond the traditional and is easy to install, build upon, maintain, and use. SmartCloud Control Desk represents a revolutionary step in service and asset management and brings together IBM's unique capabilities to manage both IT assets and non-IT assets, such as smart meters, next generation medical devices, and RFID-tracked inventory
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See matching posts in thread - SmartCloud Control Desk...
A few years ago, IBM Control Desk launched Service Portal, a modern, configurable UI that greatly simplifies and speeds up the product operations for users and agents
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See matching posts in thread - IBM Control Desk...