Hi @LI hui yan
1. I have changed the property in config file.
2. Per comments from Yan Yan Han (
yanyh@cn.ibm.com) in our slack channel trhead, I have started DMC using the desktop launcher icon this time.
And I get the following warning/error
But, If I click "Continue", the next page says, "Server stated successfully"
After opening DMC console webpage, the home is shown ,but the data initial data is never updated.. even after waiting for more than 30 minutes.
On Summary page, it also stays freezed. It looks that at least one initial capture was collected, when DMC got restarted. but nothing else, so nothing get plotted at the graphs.
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Samuel Pizarro
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Original Message:
Sent: Mon February 24, 2020 10:39 PM
From: LI HUI YAN
Subject: Timeout Errors - fresh new install
Hi Samuel,
Our development team is looking into this case, some actions need from you. Thanks in advance.
- Change the DS_System and monitor log level to trace;
The following method could be referred:
Modify the following files and then restart the DMC server:
ibm-datamgmtconsole/Config/DS_System_log.properties and ibm-datamgmtconsole/Config/monitor_log.properties, change the LogInitialLevel=6 to LogInitialLevel=13 - Open home page and then collect the log about at least 5 minutes;
- Send the logs folder(ibm-datamgmtconsole/logs) to us in this community.
Any question or advice is welcome.
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Li Hui Yan (Autumn Yan)
From DMC Team
Original Message:
Sent: Mon February 24, 2020 07:07 AM
From: Samuel Pizarro
Subject: Timeout Errors - fresh new install
@LI HUI YAN
Thanks for the feedback.
Just would like to add, that re-installing DMC from scrach didn`t solve my original issue.
After these timeouts, I stopped DMC, The output in cmd window said it was stopped normally, and .\status.bat also was saying it was not running.
But then java process was left running in memory, and I had to kill it. (this is not the 1st time this happens with this release).
After killing the java, I was able to restart DMC, and this time, I got no timetout errors anymore on dmc home page.
But, I am still at the same stage of my original issue, Summary page does not work. nothing is shown. But the target DB is not shown as "not monitored" any more.
Regards
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Samuel Pizarro
Original Message:
Sent: Sun February 23, 2020 08:37 PM
From: LI HUI YAN
Subject: Timeout Errors - fresh new install
Hi Samuel,
We attach great importance to your issues mentioned. Our developers are investigating them and will update you ASAP. Thanks for your patience.
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Li Hui Yan (Autumn Yan)
From DMC Team
Original Message:
Sent: Sat February 22, 2020 03:08 PM
From: Samuel Pizarro
Subject: Timeout Errors - fresh new install
Hi DMC team,
AS I was not able to fix my issue reported here, after upgrading to 3.1.5 release, , I decided to start over.
Uninstalled and deleted DMC completely from my system.
Dropped my original repository db.
Download GUI installer, and performed a fresh install.
Created new repository db (empty).
After installation, at the 1st execution (login) to the console, was prompted to configure the repo, and add a new db connections.
All good at this point.
But, when I got redirected to HOME page, the recently added db was showing as not-monitored , and after long time, got several timeout errors.
It has been 3 weeks, that I no longer have DMC running any more on this system. cant make new release work here.
Target is not a HUGE db, but also its not a small/dummy db. Has hundreds of tablespaces and tables objects.
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Samuel Pizarro
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#Db2