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Not able to add pureScale connection profile to Data Management Console 3.1.3

  • 1.  Not able to add pureScale connection profile to Data Management Console 3.1.3

    Posted Thu November 19, 2020 02:48 PM
    Hi all,

    I am trying to add a pureScale database connection profile to Data management Console 3.1.3, but it fails with "An internal error has occurred", no other information is given. If I add the database without selecting the "Initialize pureScale" checkbox, a new profile is created.


    Also, I cannot find in the API documentation a way to add a pureScale connection profile through the API.

    Data Management Console is running on RHEL7.9 and the repository database is Db2 v11.5.4.0. It was installed when DMC version was 3.1.1 and then upgraded to 3.1.2 and now to 3.1.3.

    Has anyone added a pureScale type connection successfully yet?


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    Petri Helin
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    #Db2


  • 2.  RE: Not able to add pureScale connection profile to Data Management Console 3.1.3

    Posted Fri November 20, 2020 02:18 AM
    Thanks Petri reporting this issue. May you pls open a ticket to DMC and upload log file as well? It will help us to investigate.

    @Yue Yang may you pls check it out in our test environment?


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    Su Li Hou
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  • 3.  RE: Not able to add pureScale connection profile to Data Management Console 3.1.3

    Posted Fri November 20, 2020 02:33 AM
    Edited by System Fri January 20, 2023 04:47 PM
    Hi Su. I did create a ticket before coming to this board :) I also tried with a fresh install and a fresh repository, but to no avail. I can actually add the database that is in the purescale cluster if I leave out the monitoring and operational credentials. This works during the initial setup only, though. Later on adding a connection profile without any credentials fails with "cannot use a password of 0 length". I also found a way to do this via the API, even if it was not documented, but the same issue is there as well. I don't know how a purescale connection profile should look like, but mine looked like five separate connections for a cluster of four members. The member the connection was initiated on was added twice.

    The API endpoint seems to be dbapi/v4/dbprofiles/purescale/group and it takes a list of connections as its payload.

    Documenting this properly would help a lot.

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    Petri Helin
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  • 4.  RE: Not able to add pureScale connection profile to Data Management Console 3.1.3

    Posted Mon November 23, 2020 09:51 AM
    Same issue for us and unable to find a solution.

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    Krishna Murakonda
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  • 5.  RE: Not able to add pureScale connection profile to Data Management Console 3.1.3

    Posted Tue November 24, 2020 02:05 AM
    Dev is looking into this issue now. I will get you updated once we have any clue.

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    Su Li Hou
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  • 6.  RE: Not able to add pureScale connection profile to Data Management Console 3.1.3

    Posted Thu December 03, 2020 03:09 AM
    Hi guys, thanks for reporting this. It is fixed and will be delivered in DMC next release. 


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    Su Li Hou
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  • 7.  RE: Not able to add pureScale connection profile to Data Management Console 3.1.3

    Posted Mon December 07, 2020 10:31 AM
    Hi Su,

    is the fix available as a patch through support? Or do we need to wait for the official release?

    -Petri


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    Petri Helin
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  • 8.  RE: Not able to add pureScale connection profile to Data Management Console 3.1.3

    Posted Fri January 29, 2021 03:19 AM
    Hi Petri

    This issue has been included in DMC v3.1.4 which is GAed now. You can download from Db2 Download Center https://epwt-www.mybluemix.net/software/support/trial/cst/programwebsite.wss?siteId=1120&tabId=2917&p=1&h=null

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    Su Li Hou
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  • 9.  RE: Not able to add pureScale connection profile to Data Management Console 3.1.3

    Posted Tue February 16, 2021 10:53 AM

    Hi Su Li Hou, I just downloaded DMC from the link you posted https://epwt-www.mybluemix.net/software/support/trial/cst/programwebsite.wss?siteId=1120&tabId=2917&p=1&h=null and I'm still getting this error while adding a PureScale DB

    "

    Error:

    Fail to establish connection with the connection profile MYDB, because the database at IP:50001 is not accessible.


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    VICTOR DAVID SANCHEZ SILVA
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  • 10.  RE: Not able to add pureScale connection profile to Data Management Console 3.1.3

    Posted Tue March 02, 2021 03:40 PM
    Hi @Petri Helin

     Could you raise a DMC ticket about this issue? We'll deliver the hot fix via the ticket. thanks.

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    Yue Yang
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