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Db2 Console Installation and browsing issues

  • 1.  Db2 Console Installation and browsing issues

    Posted Fri August 14, 2020 01:08 PM

    I followed the link below and downloaded DB2Console 3.1.2.0 for both Windows and Linux version to try out. But ran into two issues.
    www.ibm.biz/Db2Console


    1. On Windows version, installation went to the final step (i.e., entered uid and passwd when prompted), but eventually failed with following error message. Error message is not meaningful, and I couldn't find where the installation log file is.

    >> Installing Db2 Data Management Console

    >>An error occurred while installing Db2 Data Management Console. Review the log details and restart the program to try again.


    2. On Linux, installation was completed, and server started, which was good. But when tried to access the URL on IE browser, I have following error. 

    The data cannot be displayed.

    Loading chunk 24 failed. (missing: http://v044014v.cmssvc.local:11080/console/v4_uc-202005-ent_5fa9b95/assets/24.chunk.js)


    Any thoughts? Thanks for your time.



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    Sigen Chen
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    #Db2


  • 2.  RE: Db2 Console Installation and browsing issues

    Posted Tue August 18, 2020 03:05 AM

    Hello Sigen.

    Thanks for your feedback.

    For the first question. Please follow this guide to collect diagnostic data and send the diagnostic data to IBM support: https://www.ibm.com/support/knowledgecenter/en/SS5Q8A_3.1.x/com.ibm.datatools.dsweb.ots.troubleshooting.doc/topics/ts_exchangingdata.html
    For the second question. Please try to use Chrome or Firefox to access the IBM Db2 Data Management Console. You can also refer to the Software Product Compatibility Reports for more information: https://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=FABDFAD04EF511EABE1C939145D7672E&duComponentIds=Server_3440B8C0AD6011E4BF417B0BC8E5108A

    Thanks



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    Yun Bo Zhang
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