Job Title:
GS Product Development Manager
Job Summary:
- Manage the SMILE Product Development and IT Infrastructure teams, to build and maintain the Financial systems for State of Georgia's DFCS.
- Manage people, projects, processes, technology, and organizational change to support existing operations and to deliver new operational functionality.
- Coordinate upgrades or minor changes to the read-only, historical, IDS system.
Key Functions/ Basic Duties:
- Lead employees and teams. Promote SMI's core values and culture. Foster strong relationships, customer service, diversity, inclusiveness, collaboration, communication, and positive employee-management relations.
- Manage employee performance, staff development, team building, and recognition of accomplishments.
- Support operations. Coordinate problem resolution. Meet SMI's contractual deliverables.
- Optimize applications, workflows and processes. Help make our Operations and Customer Service teams more efficient.
- Measure and monitor operational systems to ensure they meet requirements for security, performance, availability, and functionality. Propose and make improvements to our systems.
- Perform regular audits of key systems areas and probable failure scenarios.
- Monitor compliance with, and improve, existing Product Development and IT Infrastructure processes, procedures, and policies.
- Administer appropriate security measures to meet business requirements and corporate goals.
- Coordinate and control Business Continuity processes with SMI Business Continuity Manager.
- Ensure all software development, testing, and maintenance of systems is performed according to business requirements and specifications.
- Manage changes to the configuration, schema, and source code of applications and databases by implementing controlled releases of versioned objects from source-code control systems.
- Ensure IT Infrastructure is managed:
- Manage Linux servers, including installation and patching, backup and recovery, and routine maintenance, monitoring, and integrity checks.
- Manage SMI-owned networks, workstations, and printers, assigned to state DFCS workers. Support DFCS IT needs, including SMILE installation.
- Provide courteous and professional customer service to all staff. Deliver customer satisfaction.
- Communicate and collaborate effectively with all team members in a remote work environment.
- Communicate regularly with staff on progress towards defined goals and required results, providing specific feedback and initiating corrective action when defined goals are in danger of not being met.
- Coordinate activities with managers and staff from other departments, e.g.: ITS.
- Maintain knowledge of current trends and developments in the field and apply pertinent new knowledge.
- Work on extended or flexible schedules when necessary or when requested by Management.
- Fulfill administrative duties.
Additional Duties:
- Other duties may be assigned.
Education and/ or Experience:
- Demonstrated experience managing product development teams and projects:
- 2+ years of experience as a Product Development manager.
- Experience in instituting new Product Development best practices and/or mentoring.
- Successfully managed a minimum of 1 project, which was of at least 90 days duration, and involved at least 3 or more resources.
- Demonstrated knowledge of IT infrastructure setup and operations best practices.
- 5+ years of experience as a Product Development engineer, preferred.
- Bachelor's degree in Computer Science or a related field, required.
Language Skills:
- Strong English language oral and written communication skills.
Computer Skills:
- Microsoft Office
- Software Source Control Systems (Subversion preferred)
- Unix/Linux
- Relational databases (Informix preferred)
- Web development (Genero preferred)
- Unix/Linux shell scripting
- C
Location:
- Remote (US Eastern time zone preferred)
Please reply via private message, and include résumé / CV.
Thank you.
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Mark Collins
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#Informix