Informix

Job Title:


Job Summary:

• Manage the SMILE Product Development and IT Infrastructure teams, to build and maintain the Financial systems for State of Georgia's DFCS.
• Manage people, projects, processes, technology, and organizational change to support existing operations and to deliver new operational functionality.
• Coordinate upgrades or minor changes to the read-only, historical, IDS system.

Key Functions/ Basic Duties:

• Lead employees and teams. Promote SMI's core values and culture. Foster strong relationships, customer service, diversity, inclusiveness, collaboration, communication, and positive employee-management relations.
• Manage employee performance, staff development, team building, and recognition of accomplishments.
• Support operations. Coordinate problem resolution. Meet SMI's contractual deliverables.
• Optimize applications, workflows and processes. Help make our Operations and Customer Service teams more efficient.
• Measure and monitor operational systems to ensure they meet requirements for security, performance, availability, and functionality. Propose and make improvements to our systems.
• Perform regular audits of key systems areas and probable failure scenarios.
• Monitor compliance with, and improve, existing Product Development and IT Infrastructure processes, procedures, and policies.
• Administer appropriate security measures to meet business requirements and corporate goals.
• Coordinate and control Business Continuity processes with SMI Business Continuity Manager.
• Ensure all software development, testing, and maintenance of systems is performed according to business requirements and specifications.
• Manage changes to the configuration, schema, and source code of applications and databases by implementing controlled releases of versioned objects from source-code control systems.
• Ensure IT Infrastructure is managed:
  • Manage Linux servers, including installation and patching, backup and recovery, and routine maintenance, monitoring, and integrity checks.
  • Manage SMI-owned networks, workstations, and printers, assigned to state DFCS workers. Support DFCS IT needs, including SMILE installation.
• Provide courteous and professional customer service to all staff. Deliver customer satisfaction.
• Communicate and collaborate effectively with all team members in a remote work environment.
• Communicate regularly with staff on progress towards defined goals and required results, providing specific feedback and initiating corrective action when defined goals are in danger of not being met.
• Coordinate activities with managers and staff from other departments, e.g.: ITS.
• Maintain knowledge of current trends and developments in the field and apply pertinent new knowledge.
• Work on extended or flexible schedules when necessary or when requested by Management.
• Fulfill administrative duties.

Additional Duties:

• Other duties may be assigned.

Education and/ or Experience:

• Demonstrated experience managing product development teams and projects:
  • 2+ years of experience as a Product Development manager.
  • Experience in instituting new Product Development best practices and/or mentoring.
  • Successfully managed a minimum of 1 project, which was of at least 90 days duration, and involved at least 3 or more resources.
• Demonstrated knowledge of IT infrastructure setup and operations best practices.
• 5+ years of experience as a Product Development engineer, preferred.
• Bachelor's degree in Computer Science or a related field, required.

Language Skills:

• Strong English language oral and written communication skills.

Computer Skills:

• Microsoft Office
• Software Source Control Systems (Subversion preferred)
• Unix/Linux
• Relational databases (Informix preferred)
• Web development (Genero preferred)
• Unix/Linux shell scripting
• C

Location:

• Remote (US Eastern time zone preferred)

Please reply via private message, and include résumé / CV.

Thank you.

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Mark Collins
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#Informix