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Disconnected scanner upgrade failed on i-series (v 9.2.31)

  • 1.  Disconnected scanner upgrade failed on i-series (v 9.2.31)

    Posted Wed May 24, 2023 09:39 AM

    Hi forum,
    got this error during upgrade.
    > update.sh
    (2023-05-24 12:06:24) START: update (ibm_i 9.2.31.0)          
    (2023-05-24 12:06:24) Updating the Disconnected Scanner       
    (2023-05-24 12:06:25) START: install_scanner                  
    (2023-05-24 12:06:25) Installing CIT component                
    (2023-05-24 12:06:26) Stopping ILMT/TAD4D agent if exists     
    TCP1628:  TCP/IP server *ITLMAGENT does not exist.            
    (2023-05-24 12:06:27) Removing installed CIT                  
    CPC2191:  Objet WCITINST de QTIVCIT type *FILE supprimé.      
    CPC2191:  Objet WSCANVPD de QTIVCIT type *SRVPGM supprimé.    
    CPC2191:  Objet WSCANSW de QTIVCIT type *SRVPGM supprimé.     
    CPC2191:  Objet WSCANHW de QTIVCIT type *SRVPGM supprimé.     
    CPC2191:  Objet WSCANFS de QTIVCIT type *SRVPGM supprimé.     
    CPC2191:  Objet PRVSTD de QTIVCIT type *SRVPGM supprimé.      
    CPC2191:  Objet PRVCACH2 de QTIVCIT type *SRVPGM supprimé.    
    CPC2191:  Objet PRVCACHE de QTIVCIT type *SRVPGM supprimé.    
    CPC2191:  Objet LIBXMLPLUG de QTIVCIT type *SRVPGM supprimé.  
    CPC2191:  Objet LIBREGPLUG de QTIVCIT type *SRVPGM supprimé.  
    CPC2191:  Objet LIBPLUGIN de QTIVCIT type *SRVPGM supprimé.    
    CPC2191:  Objet LIBI5OSPLU de QTIVCIT type *SRVPGM supprimé.   
    CPC2191:  Objet LIBINVHW de QTIVCIT type *SRVPGM supprimé.     
    CPC2191:  Objet LIBFSSPLUG de QTIVCIT type *SRVPGM supprimé.   
    CPC2191:  Objet LIBCSPLUGI de QTIVCIT type *SRVPGM supprimé.   
    CPC2191:  Objet LIBCOREPLU de QTIVCIT type *SRVPGM supprimé.   
    CPC2191:  Objet WSCANVPD de QTIVCIT type *PGM supprimé.        
    CPC2191:  Objet WSCANSW de QTIVCIT type *PGM supprimé.         
    CPC2191:  Objet WSCANHW de QTIVCIT type *PGM supprimé.         
    CPC2191:  Objet WSCANFS de QTIVCIT type *PGM supprimé.         
    CPC2191:  Objet WSCANCFG de QTIVCIT type *PGM supprimé.        
    CPC2191:  Objet WCITINST de QTIVCIT type *PGM supprimé.        
    CPC2191:  Objet CPUID de QTIVCIT type *PGM supprimé.           
    CPC2194:  Bibliothèque QTIVCIT supprimée.                      
    (2023-05-24 12:06:31) Installing new CIT - it takes a while... 
    CPC2102:  Bibliothèque QTIVCIT créée.                          
    CPC7301:  Fichier WCITINST créé dans la bibliothèque QTIVCIT.  
    CPC3703:  1 objet(s) restauré(s) de QTIVCIT dans QTIVCIT.            
    (2023-05-24 12:07:31) Installation of CIT component finished         
    (2023-05-24 12:07:32) END: install_scanner                           
    (2023-05-24 12:07:32) Removing old files                             
    (2023-05-24 12:07:34) Collecting system information...               
    (2023-05-24 12:07:36) START: run_hw_console (ibm_i 9.2.31.0)         
    (2023-05-24 12:07:36) Starting Hardware Scan                         
    (2023-05-24 12:07:38) Executing Hardware Scan (HW)...                
    (2023-05-24 12:07:47) Hardware Scan was successful                   
    (2023-05-24 12:07:50) No changes in hardware capacity scan result    
    (2023-05-24 12:07:50) Hardware Scan finished                         
    (2023-05-24 12:07:50) END: run_hw_console                            
    (2023-05-24 12:07:50) Generating computer.yml file...                
    (2023-05-24 12:07:54) ERROR: Error while getting catalog version     
    (2023-05-24 12:07:54) END: update                                    
    $                                                                    
    The following scan result didn't get the new catalog version. Still in 1312868.0
    Can you please advice ?



    ------------------------------
    Guillaume Morillo IT Security Specialist
    IT Consultant
    IBM
    bois colombes
    (3367) 275-3217
    ------------------------------


  • 2.  RE: Disconnected scanner upgrade failed on i-series (v 9.2.31)

    Posted Wed May 24, 2023 12:22 PM

    Hello Guillaume,

    Does '/cit/config' folder contains the CIT_catalog_I5OS.xml file ?
    If so, please run the 'update.sh' script one more time using following syntax :
    sh -x update.sh > update.out 2>&1

    Verify in update.out output file how CIT_CATALOG_VER variable is being set...
    Perhaps some unexpected exceptions around tr or cut command (used to format the CIT_catalog_I5OS.xml file) occurred.
    If so, a current shell setup (qsh) needs to be verified...

    I'd also suggest to open up the support ticket so we can look at this and optionally engage iSeries support team.



    ------------------------------
    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
    ------------------------------



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