Support Member
I checked your e-mail on Subscription trial database and found your trial would last until 17. October 2020.
However, you have installed the trial on a Windows 10 machine with this unique ID:
"machineInfo": {
"computerName": "192",
"hostName": "이재화",
"os": "WIN64",
"osName": "Windows 10",
"machineID": "GUID:72ce3c79-e43d-4b3a-a000-db9fe2d98ad2"},
On this same machine another user already activated the trial on 23. June 2020. So the message is correct, the trial is already in use on this computer. It is not possible to use the trial on the same machine for different users within 365 days.
The user who already use the trial on this machine is (anonymized mail): gihoxxxxxxxxxSupport Member
Please use a different machine for your own trial
#SPSSStatistics#Support#SupportMigration