Robotic Process Automation (RPA)

Robotic Process Automation (RPA)

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  • 1.  Get Vault Item does not work in version 21.0.5

    Posted Tue October 11, 2022 03:08 AM
    HI,

    I`ve upgraded to version 21.0.5 and the command returns success: False, but to my colleagues who still have version 21.0.3 it works without problem.
    Is there any problem with this version?

    Thanks.

    ------------------------------
    Yon García Nistal
    Skechers Iberia
    ------------------------------


  • 2.  RE: Get Vault Item does not work in version 21.0.5

    Posted Wed October 12, 2022 10:44 AM
    Hi Yon,

    I updated some of our machines to version 21.0.5 and the "Get Vault Item" command still works. Not sure how much this could be affecting, but sometimes when updating the installer asks to restart the machine, I would suggest you do that first.

    Also, you could try using the command "Get Parameter" to test the connection with the Control Center. If this is successful, then maybe what is missing is the private key required for using Vault Items. See Configuring the System Vault.

    Some other validations you might also want to do: Validating the installation.

    Hope this helps.

    ------------------------------
    Vinicius Marques
    ------------------------------

    Original Message


  • 3.  RE: Get Vault Item does not work in version 21.0.5

    Posted Tue October 18, 2022 05:20 AM
    Hi VInicius,

    "Get Parameter" still works fine. I think it's the private key file, but I'm not sure how to generate it (keep in mind that I'm a financial not IT).
    I have re-generated the files and updated them in the credentials section. Do the public/private key files just need to be generated or do you have to do something else with them before updating in the control panel?

    Thnaks.

    ------------------------------
    Yon García Nistal
    Skechers Iberia
    ------------------------------

    Original Message


  • 4.  RE: Get Vault Item does not work in version 21.0.5

    Posted Tue October 18, 2022 08:38 AM
    You should not need to generate a new private/public key pair. I'm supposing your Tenant already had a private key set as Tenant Credentials (page "Tenants -> Credentials" in the Control Center) because you said that other colleagues still had it working.
    If that really is the case, then you only need to use the same keys that they are already using. If you replace the private key in the Credential page, then everyone else will also have to configure this new key that you generated on every machine. The best approach would be for you to just get the old one with them and place it in your computer as they already have it on theirs.

    Example: here I have a Tenant that uses a private key with Pem file type as the credential and the file path is set as "C:\keys\privateKey.pem" in the "Tenants -> Credentials". So what I need to have is this private key in this exact folder in my machine (or any other that will use the Vault, for that matter). If you use other types of keys, then the steps might differ a little but you can check the details in the documentation.

    ------------------------------
    Vinicius Marques
    ------------------------------

    Original Message


  • 5.  RE: Get Vault Item does not work in version 21.0.5

    Posted Wed October 19, 2022 03:15 AM
    Hi,

    I solved it by setting the keys on the local disk. But it would be interesting to know if you can place them on a shared disk, so that you don't have to install them on each new machine.

    Thanks for your help.

    ------------------------------
    Yon García Nistal
    Skechers Iberia
    ------------------------------

    Original Message


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