Hi,

I'm using a brand new installation, running Cognos Analytics v11.2.1.

AI Assistant is not returing results.

I was doing a simple test with Telco_customer_churn_status.xlsx (from the samples) and the following "show Total Charges by Payment Method and Contract". I don't have any results.

I did try other source, and I've the same issue.

I've found only quite old articles in the support website:
IBM Cognos Watson AI Assistant throws: Sorry, Please try again later. If this error persists, contact your system administrator.
IBM Cognos AI Assistant not returing results

Any idea would be useful.

Best regards,





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Patrick Neveu
Positive Thinking Company
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#CognosAnalyticswithWatson

Hi,

Is there a simple (or not) way to reset the AI Assistant? I am not sure which direction is the right one to troubleshoot this issue...

Best regards,

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Patrick Neveu
Positive Thinking Company
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