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Issues with AI Assistant with Cognos Analytics v11.2.1 not returning results

  • 1.  Issues with AI Assistant with Cognos Analytics v11.2.1 not returning results

    Posted Wed December 01, 2021 05:08 AM
    Hi,

    I'm using a brand new installation, running Cognos Analytics v11.2.1.

    AI Assistant is not returing results.

    I was doing a simple test with Telco_customer_churn_status.xlsx (from the samples) and the following "show Total Charges by Payment Method and Contract". I don't have any results.

    I did try other source, and I've the same issue.

    I've found only quite old articles in the support website:
    IBM Cognos Watson AI Assistant throws: Sorry, Please try again later. If this error persists, contact your system administrator.
    IBM Cognos AI Assistant not returing results

    Any idea would be useful.

    Best regards,





    ------------------------------
    Patrick Neveu
    Positive Thinking Company
    ------------------------------

    #CognosAnalyticswithWatson


  • 2.  RE: Issues with AI Assistant with Cognos Analytics v11.2.1 not returning results

    Posted Thu December 02, 2021 10:35 AM
    Hi,

    Is there a simple (or not) way to reset the AI Assistant? I am not sure which direction is the right one to troubleshoot this issue...

    Best regards,

    ------------------------------
    Patrick Neveu
    Positive Thinking Company
    ------------------------------

    Original Message


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