Hello,

I wrote a custom script using API and python, which sends the URL of the offense to the Slack channel. Scrips works URL is sent. The problem is when a custom action runs it sends an incorrect URL. It sends the previous URL of the offense, not a valid offense URL. I try some custom rules, but the result is the same. I also try to add sleep time in the script, but the script did not run. I tried adding a custom action when creating an offense log, but the result is the same URL is incorrect. I also try the app in QIN-Incident-Notifier, but it has not to feature which I need. I need information on how to add a trigger when creating an offense URL and after running a custom script or any information which helps me to send offense URL to Slack channel

Nikoloz

you ran into a problem with offense response. When calling your script offense ID and URL does not exist yet.
so the only way to parse IDs and corresponding URLs is to search for your existing offenses first and parse data to your script.
when using offense names, magnitude or other values that apply you can identify the correct offense that just triggered.

regards 
Karl

Hello,

I wrote a custom script using API and python, which sends the URL of the offense to the Slack channel. Scrips works URL is sent. The problem is when a custom action runs it sends an incorrect URL. It sends the previous URL of the offense, not a valid offense URL. I try some custom rules, but the result is the same. I also try to add sleep time in the script, but the script did not run. I tried adding a custom action when creating an offense log, but the result is the same URL is incorrect. I also try the app in QIN-Incident-Notifier, but it has not to feature which I need. I need information on how to add a trigger when creating an offense URL and after running a custom script or any information which helps me to send offense URL to Slack channel

Nikoloz

you ran into a problem with offense response. When calling your script offense ID and URL does not exist yet.
so the only way to parse IDs and corresponding URLs is to search for your existing offenses first and parse data to your script.
when using offense names, magnitude or other values that apply you can identify the correct offense that just triggered.

regards 
Karl

Hello,

I wrote a custom script using API and python, which sends the URL of the offense to the Slack channel. Scrips works URL is sent. The problem is when a custom action runs it sends an incorrect URL. It sends the previous URL of the offense, not a valid offense URL. I try some custom rules, but the result is the same. I also try to add sleep time in the script, but the script did not run. I tried adding a custom action when creating an offense log, but the result is the same URL is incorrect. I also try the app in QIN-Incident-Notifier, but it has not to feature which I need. I need information on how to add a trigger when creating an offense URL and after running a custom script or any information which helps me to send offense URL to Slack channel

Hello,

I wrote a custom script using API and python, which sends the URL of the offense to the Slack channel. Scrips works URL is sent. The problem is when a custom action runs it sends an incorrect URL. It sends the previous URL of the offense, not a valid offense URL. I try some custom rules, but the result is the same. I also try to add sleep time in the script, but the script did not run. I tried adding a custom action when creating an offense log, but the result is the same URL is incorrect. I also try the app in QIN-Incident-Notifier, but it has not to feature which I need. I need information on how to add a trigger when creating an offense URL and after running a custom script or any information which helps me to send offense URL to Slack channel