IBM QRadar

IBM QRadar

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  • 1.  VCLOUD Director integration

    Posted Mon May 11, 2020 02:57 PM
    Hello everyone,
    I'm having trouble collecting VCloud Director logs. The configuration is good but I get the error message:
    "ERROR - Unable to obtain query service from vCloud server!"

    I looked at the qradar.error log file and noticed the following error lines:

    May  8 15:01:52 ::ffff:10.137.18.232 [ecs-ec-ingress.ecs-ec-ingress] [Thread-3182429] com.q1labs.semsources.sources.vcloud.VmWareVCloudProvider: [ERROR] [NOT:0070003100][10.137.18.232/- -] [-/- -]An error occured when trying to configure a source connection for provider class com.q1labs.semsources.sources.vcloud.VmWareVCloudProvider203

    May  8 15:01:52 ::ffff:10.137.18.232 [ecs-ec-ingress.ecs-ec-ingress] [Thread-3182429] com.q1labs.semsources.sources.vcloud.VmWareVCloudProvider: [ERROR] [NOT:0000003000][10.137.18.232/- -] [-/- -]Unable to logout of vCloud API Client:

    May  8 15:01:52 ::ffff:10.137.18.232 [ecs-ec-ingress.ecs-ec-ingress] [Thread-3182429] com.q1labs.semsources.sources.vcloud.VmWareVCloudSource: [ERROR] [NOT:0070003100][10.137.18.232/- -] [-/- -]There appears to be a configuration issue with the provider connection 'class com.q1labs.semsources.sources.vcloud.VmWareVCloudProvider203'.

    Could the problem be related to the vcloud DSM?



    ------------------------------
    Famara Bodian
    ------------------------------


  • 2.  RE: VCLOUD Director integration

    Posted Tue May 12, 2020 09:18 AM
    Hi Famara,

    The latest versions of VCloud Director no longer support certain APIs that our VCloud protocol uses, we have had a few reports of this same problem. We have updated the protocol to be compatible with the new APIs and it is in an early beta test now. You could log a support case if you want want to be notified of when the fix is released.

    Cheers
    Colin

    ------------------------------
    COLIN HAY
    IBM Security
    ------------------------------

    Original Message


  • 3.  RE: VCLOUD Director integration

    Posted Fri May 15, 2020 07:53 PM
    Hello Colin,
    Thank you for the info. I hope the new version will be out very soon

    ------------------------------
    Famara Bodian
    ------------------------------

    Original Message


  • 4.  RE: VCLOUD Director integration

    Posted Mon May 18, 2020 09:15 AM
    Hello Colin,
    I can also confirm the same issue. Case reported as TS003716326. New DSM would be appreciated.

    Regards,

    Petr

    ------------------------------
    Petr Hejda
    ------------------------------

    Original Message


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