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Session Overview:
This session delves into the case management capabilities of IBM Business Automation Workflow (BAW), highlighting how they streamline and accelerate the creation of case-style work patterns. Attendees will gain insights into foundational concepts, rapid solution development, and upcoming innovations shaping the future of case management.
Agenda
- Welcome
- Understanding Case Management: What is a Case?
- Accelerating Delivery: Rapid Creation and Customization of Case Solutions
- Looking Ahead: Future Innovations in BAW
- Q&A and Next Steps
Speakers:
Dave Perman
Dave Perman is a Sr. Technical Product Manager – IBM Automation, specializing in Business Automation Workflow with a focus on case management. He drives enterprise automation through strategic product leadership, bringing rich experience in workflow orchestration, product development, and cross-industry solution delivery.
Janmejoy Ray
Janmejoy Ray drives business transformation through innovative workflow solutions. At IBM, he leads the development and enhancement of the Business Automation Workflow (BAW) platform, with a focus on case management.
Bibin Baby
Bibin Baby is an Outbound Product Manager for IBM Business Automation Workflow. His role involves driving high-quality products to market through well-defined strategies and execution plans while continuously innovating to achieve market leadership. It’s about fostering genuine connections with clients, understanding their needs, and actively collaborating with cross-functional teams—ensuring that the narrative about our brand reflects a commitment to excellence and client satisfaction.