We’re excited to invite you to our IBM Sterling Order Management Demo Day, where we’ll showcase the latest features and enhancements delivered in Q2 2026. Join us on July 15, 2026, from 9:30 AM – 11:00 AM EDT for an exclusive look at the newest innovations across the Sterling OMS portfolio.

During the session, you’ll hear directly from our Product Managers and Engineering Leaders, experience live demonstrations of the latest capabilities, and have the opportunity to ask questions and receive real-time answers.

Highlights of the session include:

• Agentic AI: Experience the latest AI-powered capabilities across Order Hub and Sterling Call Center, including AI tool management, role-based access control, enhanced AI chat with agent transparency, response sharing, and contextual order and return summaries. Additionally, discover Order Service enhancements that enable richer analytics through advanced aggregation capabilities.

• Sterling Intelligent Promising: Optimize inventory utilization and fulfillment decisioning with capacity tracking and reservations, FIFO inventory matching, automated inventory refresh, and enhanced network shortage aggregation capabilities.

• Call Center: Improve customer service efficiency with enhanced support for returns and exchanges on large orders, along with Alternate Unit of Measure (UOM) capabilities to support more flexible ordering and returns experiences.

• Platform Enhancements: Discover modernization investments including OMS SOAP Services support for Containers and JDK 21 and Generic Variable Substitution Framework for JSON, XML, System Properties & Request Context

• B2B: Enhance contract-driven commerce with new subscription management capabilities, flexible ship-to address support, expanded contract auditing, advanced account search and filtering, backend extensibility enhancements, and improved contract order automation.

Whether you're running Sterling OMS on Cloud or On-Premises, discover how these innovations can help improve agility, fulfillment efficiency, operational accuracy, and the overall user experience across your order management lifecycle.