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[What's New series Q&A] Live demo: conversational search vs decision automation

  • 1.  [What's New series Q&A] Live demo: conversational search vs decision automation

    Posted Fri October 11, 2024 02:49 AM

    Questions from our webinar last week regarding our live demo including a decision automation:

    >> could you build the current example out with the insurance book of list of doctors as HMO Is very limited - could the decision tool check that my doctors are in the plan?

    Yes, the conversational search can be grounded in virtually any indexed content. More @ https://www.ibm.com/docs/en/watsonx/watson-orchestrate/current?topic=assistants-conversational-search

    Anything that can be maintained in the spreadsheet can (should be:) a decision table. You can also combine/infuse it with the insight from any AI (LLM/ML/predictive models) to make it an even more dynamic & powerful decision point. Yes still controlled within bounderies set by the business. 

     

    >> why can't they upload a .csv? I doubt the copy and paste would work on the first try - it's pretty clunky right now, you have to go back and edit with syntax etc.

    ⁠Fair enough, we welcome this input as an idea @ https://watson-orchestrate.ideas.ibm.com/



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    Laurent de Clermont-Tonnerre
    Watson Orchestrate Product Manager
    IBM
    San Francisco
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