Hi,

We are using Local deployment of VMMAN version 9.2.34.

Connections to out VCenters retuns only VMs with State default_not_initialized.  We cant see any Online ones. This creates Missing VM manager problem for all our online VMs.

Here is the sample of output returned by API.

<guest_layer>
                <uuid>42304f91-c5af-3f98-6b54-3262f7b9d28e</uuid>
                <vp_count>8</vp_count>
                <state>default_not_initialized</state>
                <virtual_technology>VSphere</virtual_technology>
            </guest_layer>

In addition we have checked the VCenter Client console on the user configured in VMMAN tool and I can confirm that all VMs (including Online ones) are visible in VCenter client.

BR,

Jakub Kania

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Jakub Kania
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Hello Jakub,

'default_not_initialized' is not an error, it's just an ambiguous string.
That sample output looks OK.

Do you see any 'vmman_scan_xxx.xml' files in '..\VMMAN\upload' folder ?

If so, do they have an <status>OK</status>  ?

If you don't see any 'vmman_scan_xxx.xml' files conduct the following steps from command line :
vmman.<sh/bat> -stop
delete the "..\VMMAN\cache\status.xml" file
vmman.<sh/bat> -runwithoutservice

Check the '..\VMMAN\upload' folder...

At last, pls. upload the screenshot from 'Management: VM Managers' panel...

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Thank you,
Oktawian

Oktawian Powązka, L3 Support
IBM License Metric Tool
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