Unable to customize it after install:
and the app prevent customizing any other app

-bash-4.2$ sudo pip install fn_twilio-1.0.0.tar.gz
[sudo] password for resadmin:
Processing ./fn_twilio-1.0.0.tar.gz
[...]
Successfully installed fn-twilio-1.0.0

-bash-4.2$ resilient-circuits customize
Unverified HTTPS requests (cafile=false).
Package 'fn-wiki-lookup 1.0.1':
OK to import customizations from 'fn-wiki-lookup 1.0.1'? (y/n):n
Not importing customizations from 'fn-wiki-lookup 1.0.1'
Package 'fn-wiki-lookup 1.0.1' done.
Package 'fn-twitter-most-popular 1.0.0':
OK to import customizations from 'fn-twitter-most-popular 1.0.0'? (y/n):n
Not importing customizations from 'fn-twitter-most-popular 1.0.0'
Package 'fn-twitter-most-popular 1.0.0' done.
Traceback (most recent call last):
File "/usr/local/bin/resilient-circuits", line 11, in <module>
sys.exit(main())
File "/usr/local/lib/python2.7/site-packages/resilient_circuits/bin/resilient_circuits_cmd.py", line 631, in main
customize_resilient(args)
File "/usr/local/lib/python2.7/site-packages/resilient_circuits/util/resilient_customize.py", line 119, in customize_resilient
do_customize_resilient(client, entry_points, args.yflag, args.install_list)
File "/usr/local/lib/python2.7/site-packages/resilient_circuits/util/resilient_customize.py", line 136, in do_customize_resilient
func = entry.load()
File "/usr/local/lib/python2.7/site-packages/pkg_resources/__init__.py", line 2340, in load
self.require(*args, **kwargs)
File "/usr/local/lib/python2.7/site-packages/pkg_resources/__init__.py", line 2363, in require
items = working_set.resolve(reqs, env, installer, extras=self.extras)
File "/usr/local/lib/python2.7/site-packages/pkg_resources/__init__.py", line 867, in resolve
raise DistributionNotFound(req, requirers)
pkg_resources.DistributionNotFound: The 'pyOpenSSL>=0.14; extra == "security"' distribution was not found and is required by requests
-bash-4.2$ sudo pip uninstall fn_twilio
Uninstalling fn-twilio-1.0.0:
Would remove:
/usr/local/lib/python2.7/site-packages/fn_twilio-1.0.0.dist-info/*
/usr/local/lib/python2.7/site-packages/fn_twilio/*
Proceed (y/n)? y
Successfully uninstalled fn-twilio-1.0.0
-bash-4.2$

------------------------------
BENOIT ROSTAGNI
------------------------------

Hi Benoit,

Thank you for using our forum. We are happy to help!

The issue may not be fn-twilio specifically, we think it may be an environmental issue and we need a little more info to help you debug.

Could you post the output of 'pip list'?

------------------------------
Shane Curtin
Integrations Engineer - IBM Resilient
------------------------------

-bash-4.2$ pip list
Package Version
----------------------- -----------
cachetools 2.0.1
certifi 2017.7.27.1
chardet 3.0.4
circuits 3.2
configparser 3.5.0
filelock 2.0.12
fn-apility 1.0.0
fn-hibp 1.0.0
fn-ipinfo 1.0.0
fn-pastebin 1.0.0
fn-pipl 1.0.0
fn-twitter-most-popular 1.0.0
fn-wiki-lookup 1.0.1
idna 2.6
ipaddress 1.0.22
ipinfo 1.1.0
Jinja2 2.10
keyring 9.1
MarkupSafe 1.0
meld3 1.0.2
oauthlib 3.0.0
pbr 3.1.1
pip 18.1
piplapis-python 5.1.5
py 1.4.33
PyJWT 1.7.1
PySocks 1.6.7
pytest 3.0.7
pytz 2017.2
rc-cts 32.0.0
rc-cts-haveibeenpwned 1.0.0
rc-webserver 32.0.0
requests 2.18.4
requests-mock 1.3.0
requests-oauthlib 1.2.0
requests-toolbelt 0.8.0
resilient 32.0.0
resilient-circuits 32.0.0
setuptools 40.6.3
six 1.10.0
stomp.py 4.1.18
stompest 2.3.0
supervisor 3.0
twython 3.7.0
urllib3 1.22
wheel 0.30.0

------------------------------
BENOIT ROSTAGNI
------------------------------

Original Message:
Sent: 01-18-2019 04:30 AM
From: Shane Curtin
Subject: Twilio SMS Function for Resilient

Hi Benoit,

Thank you for using our forum. We are happy to help!

The issue may not be fn-twilio specifically, we think it may be an environmental issue and we need a little more info to help you debug.

Could you post the output of 'pip list'?

------------------------------
Shane Curtin
Integrations Engineer - IBM Resilient
------------------------------

Thank you.

You need to update your requests library: requests

pip install requests -U​

And you will also need to install the latest pyOpenSSL library:

pip install pyOpenSSL​

Then to import fn-twilio run:

resilient-circuits customize -y -l fn-twilio​

------------------------------
Shane Curtin
Integrations Engineer - IBM Resilient
------------------------------

Original Message:
Sent: 01-18-2019 05:06 AM
From: BENOIT ROSTAGNI
Subject: Twilio SMS Function for Resilient

-bash-4.2$ pip list
Package Version
----------------------- -----------
cachetools 2.0.1
certifi 2017.7.27.1
chardet 3.0.4
circuits 3.2
configparser 3.5.0
filelock 2.0.12
fn-apility 1.0.0
fn-hibp 1.0.0
fn-ipinfo 1.0.0
fn-pastebin 1.0.0
fn-pipl 1.0.0
fn-twitter-most-popular 1.0.0
fn-wiki-lookup 1.0.1
idna 2.6
ipaddress 1.0.22
ipinfo 1.1.0
Jinja2 2.10
keyring 9.1
MarkupSafe 1.0
meld3 1.0.2
oauthlib 3.0.0
pbr 3.1.1
pip 18.1
piplapis-python 5.1.5
py 1.4.33
PyJWT 1.7.1
PySocks 1.6.7
pytest 3.0.7
pytz 2017.2
rc-cts 32.0.0
rc-cts-haveibeenpwned 1.0.0
rc-webserver 32.0.0
requests 2.18.4
requests-mock 1.3.0
requests-oauthlib 1.2.0
requests-toolbelt 0.8.0
resilient 32.0.0
resilient-circuits 32.0.0
setuptools 40.6.3
six 1.10.0
stomp.py 4.1.18
stompest 2.3.0
supervisor 3.0
twython 3.7.0
urllib3 1.22
wheel 0.30.0

------------------------------
BENOIT ROSTAGNI
------------------------------


Original Message:
Sent: 01-18-2019 04:30 AM
From: Shane Curtin
Subject: Twilio SMS Function for Resilient

Hi Benoit,

Thank you for using our forum. We are happy to help!

The issue may not be fn-twilio specifically, we think it may be an environmental issue and we need a little more info to help you debug.

Could you post the output of 'pip list'?

------------------------------
Shane Curtin
Integrations Engineer - IBM Resilient

------Original Message------

Thank you.

You need to update your requests library: requests

pip install requests -U​

And you will also need to install the latest pyOpenSSL library:

pip install pyOpenSSL​

Then to import fn-twilio run:

resilient-circuits customize -y -l fn-twilio​

------------------------------
Shane Curtin
Integrations Engineer - IBM Resilient
------------------------------

That's great!

Thank you for getting in touch through our Forum, glad we could help!

Cheers for the feedback. We will review our current implementation and documentation.

Have a nice day!

------------------------------
Shane Curtin
Integrations Engineer - IBM Resilient
------------------------------

Original Message:
Sent: 01-18-2019 07:11 AM
From: BENOIT ROSTAGNI
Subject: Twilio SMS Function for Resilient

your advice are good and it works well !

 

Orchestration Daemon

added a note to the Incident 01/18/2019 13:07

Twilio SMS Message: An incident incident velizy (2101) with Low priority may require your attention sent to: +3368288xxxx

 

 

Suggestions : add the additional request in the installation guide of the app :

# You need to update your requests library: requests
pip install requests -U
# And you will also need to install the latest pyOpenSSL library:
pip install pyOpenSSL

 

 

Thanks.

 

Benoit

Original Message------

Thank you.

You need to update your requests library: requests

pip install requests -U​

And you will also need to install the latest pyOpenSSL library:

pip install pyOpenSSL​

Then to import fn-twilio run:

resilient-circuits customize -y -l fn-twilio​

------------------------------
Shane Curtin
Integrations Engineer - IBM Resilient
------------------------------