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  • 1.  There has been a 500 error on the Mainframe Skills Depot servers

    Posted 07/09/26 09:19 AM

    I am signed in using my ibm id. But whenever I try to enroll in ibm z 101 courses I am getting this error message "There has been a 500 error on the Mainframe Skills Depot servers".

    i tried clearing my cache, tried different browsers, tried from another machine, and even created another id to access the course. I have been getting the same error for the past 4 days. 

    I'd really appreciate it if anyone could help. Thank yo



    ------------------------------
    Tom
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  • 2.  RE: There has been a 500 error on the Mainframe Skills Depot servers

    Posted 07/10/26 04:37 PM
    Hi Tom,
     
    A 500 Internal Server Error usually indicates a problem on the server side rather than with your browser or workstation. Since you've already tried clearing your cache, using different browsers, testing another machine, and even creating a new IBM ID, it doesn't sound like a client-side issue.
     
    A few additional things you could check:
    • Confirm that your IBM ID has completed email verification and profile registration.
    • Try accessing the course from an incognito/private browser session.
    • Check whether the issue occurs with all IBM Z 101 courses or just a specific module.
     
    Given that you've been seeing the same error for four days, I'd recommend opening a support case with the Mainframe Skills Depot/IBM Learning team and including:
    • The exact course URL
    • Your IBM ID (email address)
    • The date/time of the error (including your time zone)
    • A screenshot of the 500 error
     
    This will help the support team investigate the backend logs and determine whether it's an enrollment or platform issue.
     
    Hopefully they can get it resolved quickly. Let us know what you hear from support. It may help others experiencing the same problem.


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    Allan Solomon Mejia
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  • 3.  RE: There has been a 500 error on the Mainframe Skills Depot servers

    Posted 07/10/26 05:48 PM
    Hi Allan, 

    It seems to be working now. I logged into skillsbuild website which prompted me to add some details to the account.  Then I tried the mainframe skills depot url. All of the sudden It started working. 

    Thanks, 
    Nikhil Baby


    Sent from my iPhone



    Original Message


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