IBM MaaS360

IBM MaaS360

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Setting locked: Clear history and website data for Safari

    Posted 12/22/19 09:14 AM

    I have enrolled iPhone XS Max's in MaaS which are tied to the customer's Apple Business Manager Account.  I can't sort out how to enable the feature to clear history and website data for Safari in the app settings on the device.  This is currently greyed out.  Anybody have some ideas?

     

     

     

    Happy Holidays!!

     

    Mitch Lauer

    connecTel  Wireless  

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     



  • 2.  RE: Setting locked: Clear history and website data for Safari

    Posted 12/23/19 12:14 PM
    Hi Mitch,

    Is Safari data being restricted in the policy under Supervised Settings > Web Content?  This will disable the ability to clear the Safari history.

    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------



  • 3.  RE: Setting locked: Clear history and website data for Safari

    Posted 12/24/19 08:44 AM

    Thanks Matt.  This is helpful and I was able to resolve the issue.

     

    Happy Holidays!!

     

    Mitch Lauer

    connecTel  Wireless  

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     



    ------Original Message------

    Hi Mitch,

    Is Safari data being restricted in the policy under Supervised Settings > Web Content?  This will disable the ability to clear the Safari history.

    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------


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