Hi,

Apologies for the delayed response. I am trying replicate this issue. Do you have any logs associated with this ?

Regards,

------------------------------
Calvin Wynne
------------------------------

Hello Calvin,

I will really appreciate if this is resolved. In the app.log file, and I don't see anything that points to this issue. Just the connection to the resilient.

Regards,

------------------------------
benlinux
------------------------------


Original Message:
Sent: Fri November 03, 2023 07:08 AM
From: Calvin Wynne
Subject: Resilient Circuits service on Windows keeps stopping

Hi,

Apologies for the delayed response. I am trying replicate this issue. Do you have any logs associated with this ?

Regards,

------------------------------
Calvin Wynne

Hey Benlinux,

I suspect the path we are providing is not read properly on windows. You see we have to escape the "\" character on windows for it to be read while being passed as a string. Could you try replacing "\" with "\\" as shown below ?

resilient-circuits.exe service --res-circuits-args "--config-file C:\\Users\\Administrator\\test_app.config" 

Regards

------------------------------
Calvin Wynne
------------------------------

Hello Calvin,

Kindly find the requested information.

Yes i installed pywin32 successfully:

app.log file as requested:

Resilient-circuits service is still stopping after apply this:
I used a new app.config file i.e. nlng_app.config.

Please note, if I install the resilient without specifying a custom location or new name for the app.config file, it works perfectly i.e. the resilient circuits service runs without stopping.
------------------------------
benlinux
------------------------------


Original Message:
Sent: Fri November 03, 2023 06:50 PM
From: Calvin Wynne
Subject: Resilient Circuits service on Windows keeps stopping

Hey Benlinux,

I suspect the path we are providing is not read properly on windows. You see we have to escape the "\" character on windows for it to be read while being passed as a string. Could you try replacing "\" with "\\" as shown below ?

resilient-circuits.exe service --res-circuits-args "--config-file C:\\Users\\Administrator\\test_app.config" 

Regards

------------------------------
Calvin Wynne

Hey Benlinux,

I suspect the path we are providing is not read properly on windows. You see we have to escape the "\" character on windows for it to be read while being passed as a string. Could you try replacing "\" with "\\" as shown below ?

resilient-circuits.exe service --res-circuits-args "--config-file C:\\Users\\Administrator\\test_app.config" 

Regards

------------------------------
Calvin Wynne
------------------------------

Hello Calvin,

It is not stopping again,

The commands worked. I think this should be documented in IBM documentation.

One more question, how do you use res-keyring with this custom app.config file??

Thanks,

------------------------------
benlinux
------------------------------


Original Message:
Sent: Fri November 03, 2023 06:50 PM
From: Calvin Wynne
Subject: Resilient Circuits service on Windows keeps stopping

Hey Benlinux,

I suspect the path we are providing is not read properly on windows. You see we have to escape the "\" character on windows for it to be read while being passed as a string. Could you try replacing "\" with "\\" as shown below ?

resilient-circuits.exe service --res-circuits-args "--config-file C:\\Users\\Administrator\\test_app.config" 

Regards

------------------------------
Calvin Wynne

Hello Calvin,

Please can you assist with this other question?

How do you use res-keyring with this custom app.config file??

Thanks 

Hello Calvin,

It is not stopping again,

The commands worked. I think this should be documented in IBM documentation.

One more question, how do you use res-keyring with this custom app.config file??

Thanks,

------------------------------
benlinux


Original Message:
Sent: Fri November 03, 2023 06:50 PM
From: Calvin Wynne
Subject: Resilient Circuits service on Windows keeps stopping

Hey Benlinux,

I suspect the path we are providing is not read properly on windows. You see we have to escape the "\" character on windows for it to be read while being passed as a string. Could you try replacing "\" with "\\" as shown below ?

resilient-circuits.exe service --res-circuits-args "--config-file C:\\Users\\Administrator\\test_app.config" 

Regards

------------------------------
Calvin Wynne

Hi Benlinux,

You could refer to this documentation. Like any resilient-circuits or resilient-sdk command, you can always set the Environment variable APP_CONFIG_FILE to the path to the config file. res-keyring will work just fine with that variable set and will interpolate any secrets from the file that the variable points to.

Regards,

Hello Calvin,

Please can you assist with this other question?

How do you use res-keyring with this custom app.config file??

Thanks 

Hello Calvin,

It is not stopping again,

The commands worked. I think this should be documented in IBM documentation.

One more question, how do you use res-keyring with this custom app.config file??

Thanks,

------------------------------
benlinux


Original Message:
Sent: Fri November 03, 2023 06:50 PM
From: Calvin Wynne
Subject: Resilient Circuits service on Windows keeps stopping

Hey Benlinux,

I suspect the path we are providing is not read properly on windows. You see we have to escape the "\" character on windows for it to be read while being passed as a string. Could you try replacing "\" with "\\" as shown below ?

resilient-circuits.exe service --res-circuits-args "--config-file C:\\Users\\Administrator\\test_app.config" 

Regards

------------------------------
Calvin Wynne

Hi Benlinux,

You could refer to this documentation. Like any resilient-circuits or resilient-sdk command, you can always set the Environment variable APP_CONFIG_FILE to the path to the config file. res-keyring will work just fine with that variable set and will interpolate any secrets from the file that the variable points to.

Regards,

Hello Calvin,

Please can you assist with this other question?

How do you use res-keyring with this custom app.config file??

Thanks 

Hello Calvin,

It is not stopping again,

The commands worked. I think this should be documented in IBM documentation.

One more question, how do you use res-keyring with this custom app.config file??

Thanks,

------------------------------
benlinux


Original Message:
Sent: Fri November 03, 2023 06:50 PM
From: Calvin Wynne
Subject: Resilient Circuits service on Windows keeps stopping

Hey Benlinux,

I suspect the path we are providing is not read properly on windows. You see we have to escape the "\" character on windows for it to be read while being passed as a string. Could you try replacing "\" with "\\" as shown below ?

resilient-circuits.exe service --res-circuits-args "--config-file C:\\Users\\Administrator\\test_app.config" 

Regards

------------------------------
Calvin Wynne

Hello Calvin,

Thanks for the help. Can you assist with this???

I thought this environmental variable APP_CONFIG_FILE applies to Resilient circuits running on Linux machine, I am working with Windows machine.

Also, the link you shared has been removed.

Please assist .

Regards

Hi Benlinux,

You could refer to this documentation. Like any resilient-circuits or resilient-sdk command, you can always set the Environment variable APP_CONFIG_FILE to the path to the config file. res-keyring will work just fine with that variable set and will interpolate any secrets from the file that the variable points to.

Regards,

Hello Calvin,

Please can you assist with this other question?

How do you use res-keyring with this custom app.config file??

Thanks 

Hello Calvin,

It is not stopping again,

The commands worked. I think this should be documented in IBM documentation.

One more question, how do you use res-keyring with this custom app.config file??

Thanks,

------------------------------
benlinux


Original Message:
Sent: Fri November 03, 2023 06:50 PM
From: Calvin Wynne
Subject: Resilient Circuits service on Windows keeps stopping

Hey Benlinux,

I suspect the path we are providing is not read properly on windows. You see we have to escape the "\" character on windows for it to be read while being passed as a string. Could you try replacing "\" with "\\" as shown below ?

resilient-circuits.exe service --res-circuits-args "--config-file C:\\Users\\Administrator\\test_app.config" 

Regards

------------------------------
Calvin Wynne

Hello,

If the "Resilient Circuits" service on Windows keeps stopping, it could be due to various issues. To resolve this, first, check the event logs for error details. Common solutions include updating the software, verifying system requirements, or examining conflicting applications. You may need to restart the service or seek help from IT support for a thorough diagnosis and resolution.

Hi Usman,

I appreciate your recommendation. The problem has been fixed by adjusting the method we use to specify the path on Windows, as the previous path to the configuration file was incorrect. We resolved this issue by executing the provided commands.

resilient-circuits.exe service --res-circuits-args "--config-file C:\\Users\\Administrator\\nlng_app.config" install

resilient-circuits.exe service --res-circuits-args "--config-file C:\\Users\\Administrator\\nlng_app.config" start

Thanks,

------------------------------
Calvin Wynne
------------------------------


Original Message:
Sent: Tue November 07, 2023 05:23 AM
From: Usman Mushtaq
Subject: Resilient Circuits service on Windows keeps stopping

Hello,

If the "Resilient Circuits" service on Windows keeps stopping, it could be due to various issues. To resolve this, first, check the event logs for error details. Common solutions include updating the software, verifying system requirements, or examining conflicting applications. You may need to restart the service or seek help from IT support for a thorough diagnosis and resolution.

------------------------------
Usman Mushtaq