Maximo

Maximo

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  • 1.  MAS integration between Manage and Monitor

    Posted Fri July 19, 2024 09:58 AM

    Hello team,

    Could you help me better understand how the integration between Manage and Monitor works? I have followed the steps in IBM's official documentation, and I have managed to visualize the hierarchies, locations, and assets in Monitor. I have also successfully associated the devices with the assets in Monitor without any issues.

    In Manage, I was able to associate the metric ID with the assets' meter, and I also activated the IOTCONNECTOR crontask. However, at the moment, I cannot see the Monitor records in Manage.



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    FAJARDO Pablo
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  • 2.  RE: MAS integration between Manage and Monitor

    Posted Sun July 21, 2024 11:20 AM

    At a high level, your set-up sounds correct.  Is your inbound queue working properly?  Did you enable Message Tracking on the IOTASSET Enterprise Service? Do you see any messages in Message Tracking for the metrics to meters?



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    Lacey Lurges
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  • 3.  RE: MAS integration between Manage and Monitor

    Posted Tue August 06, 2024 04:30 AM

    Hi, thanks for your reply, the queues are working correctly, but I have not activated Message Tracking on the IOTASSET, I will do that to check.



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    FAJARDO Pablo
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