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  • 1.  How to Renew Other user credentials in Cognos as an Admin

    Posted Mon September 30, 2024 12:46 PM

    Hi Cognos Community,

    One of our user schedules are getting failed with Authentication failed error as user changed his password and did not Renew the credentials on Cognos.

    Now the user is on long medical leave, and he will not be able to renew his credentials.

    Is there an any way to renew his credentials as I am admin? 

    Please suggest.

    Thanks,

    Lokeswara



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    Lokeswara Yerramreddy
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  • 2.  RE: How to Renew Other user credentials in Cognos as an Admin

    Posted Tue October 08, 2024 03:30 PM

    If not available currently this sounds like a good idea for an enhancement request!

    Shawn



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    Shawn Lamson
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  • 3.  RE: How to Renew Other user credentials in Cognos as an Admin

    Posted Wed October 09, 2024 01:51 AM

    Hi,

    You can set auto renew in the configuration for the Cognos Server, under Security  -> Validation.



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    René Kent Nielsen
    Brand manager
    CogniTech A/S
    Herning
    61932074
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  • 4.  RE: How to Renew Other user credentials in Cognos as an Admin

    Posted Wed October 09, 2024 02:47 AM

    You can  "use my credentials" for the scehdules.

    Log in as admin:

    1. Open old admin console
    2. Status->Schedules
    3. Modify the schedule
    4. Use my credentials


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    Sandeep DHIRAD
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