IBM Build Partners Technical Group

IBM Build Partners Technical Group

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#watsonx
#AI

  • 1.  Guidance with Watsonx Assistant and Watsonx Orchestrate integrations

    Posted Fri April 10, 2026 05:20 AM

    Hi everybody, 

    I wondered if someone could give me a bit of help with Orchestrate integrations. I have created 3 agents in Orchestrate and also have created a Watsonx Assistant in the same instance of Orchestrate.  I want to integrate the agents with specific actions in my assistant.  

    Eg someone wants to make a new enquiry with a law firm the assistant calls/ invokes the agent via a Open API custom extension. I did attempt to do this with my new enquiry agent and it sadly was dead in the water but I don't think I had it configured properly so today I'm getting the two I want to use integrated with Watsonx Assistant. 

    (I created a conversational search agent but it is too problematic to use (The GPT model does not like unstructured data in its RAG and was hallucinating so badly I argued with it for close to 15 minutes before moving over to Llama which resolved my problem. I think creating an agent in Watson.ai and importing it would be the best way and I am going to deploy a Discovery instance in the meantime. ) 

    My other agent is for police complaint drafting and IOPC letter drafting and also needs to be integrated into my assistant. Is the Open API path going to be the best way for both or is there a different process? I found an article on Medium relating to this and it seems to be a common path. 

    If I could get some guidance and best steps to take that would be really good. 



    ------------------------------
    John Pegram
    Managing Director / Owner
    Future Bound IT Ltd
    London
    0208 1875870
    ------------------------------


  • 2.  RE: Guidance with Watsonx Assistant and Watsonx Orchestrate integrations

    Posted Tue April 14, 2026 09:02 AM

    Hi John,

    The integration should be other way around. You can add watsonx Assistant as an Agent to watsonx Orchestrate. 

    All your agents can be orchestrated via watsonx orchestrate. Doing it using watsonx Assistant and calling wxo agent is not recommended. 

    watsonx Orchestrate should be your main and all others integrate with it.

    Regards

    - Lalit



    ------------------------------
    Lalit Agarwalla
    ------------------------------



  • 3.  RE: Guidance with Watsonx Assistant and Watsonx Orchestrate integrations

    Posted Tue April 14, 2026 09:08 AM
    Thank you for the feedback, and that is what I have done. I have added the assistant as a collaborator agent to my supervisor agent and will embed the code for the supervisor into the user facing webchat, which means when users speak to the supervisor it can call the assistant to answer general questions as an agent, and also call the other agents for other tasks that also allow law firms a lot of enhancement in the workflow eg like new client intake. 




    John Pegram

    Managing Director

    Future Bound IT Ltd

    Mobile: 07724 901130 

    Sales:  0208 1875870

    Support: 0208 0513958S0208 1875870

    Email  johnpegram@futureboundit.com

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    Future Bound IT Ltd, company number 11240184, 66 Paul Street, London, EC2A 4NE











    Original Message


  • 4.  RE: Guidance with Watsonx Assistant and Watsonx Orchestrate integrations

    Posted Tue April 14, 2026 10:07 AM

    Thanks John. Glad that you were able to do it.

    in future, you can very well replace your watsonx Assistant agent with another native wxo agent.

    Regards

    - Lalit



    ------------------------------
    Lalit Agarwalla
    ------------------------------

    Original Message


  • 5.  RE: Guidance with Watsonx Assistant and Watsonx Orchestrate integrations

    Posted Mon May 04, 2026 06:15 PM

    I am so so angry. 2 days before a pilot demo IBM's  Orchestrate servers start playing up in Techzone. I provisioned a new environment and have started working within that but the same issue is recurring. It is a system problem not a prompting issue. All Orchestration features failed and the agents all suddenly couldn't communicate. Literally spent my entire bank holiday Monday working on this.  



    ------------------------------
    John Pegram
    Managing Director / Owner
    Future Bound IT Ltd
    London
    0208 1875870
    ------------------------------

    Original Message


  • 6.  RE: Guidance with Watsonx Assistant and Watsonx Orchestrate integrations

    Posted Mon May 04, 2026 06:18 PM

    Literally 6 weeks of work I have to now place into a backup environment. The project delays with this build have unbelievable at points it was working fine all day then around 5pm fell over and everything stopped communicating properly. Literally hours troubleshooting rewriting prompts I was meant to be finishing off workflows today not watch Orchestration collapse then attempt to rebuild it. And the same issue is recurring. 



    ------------------------------
    John Pegram
    Managing Director / Owner
    Future Bound IT Ltd
    London
    0208 1875870
    ------------------------------

    Original Message


  • 7.  RE: Guidance with Watsonx Assistant and Watsonx Orchestrate integrations

    Posted 30 days ago

    I am not sure what the issue with TechZone is, but do you reserve techzone, which you can do only for a short span, build something on it and then export/move to another techzone instance?  Why are you not using a Trial version of watsonx Orchestrate in IBM Cloud?  That will be available for 30 days and will do exactly what the techzone instance is doing,  It's fully functional instance of Orchestrate for 30 days.  And you can have multiple in different resource groups.  Any reason why you don't want to use these?



    ------------------------------
    Raj Patil
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    Original Message


  • 8.  RE: Guidance with Watsonx Assistant and Watsonx Orchestrate integrations

    Posted 29 days ago

    Hi Raj, 

    That's what I have done the issue is resolved. 



    ------------------------------
    John Pegram
    Managing Director / Owner
    Future Bound IT Ltd
    London
    0208 1875870
    ------------------------------

    Original Message


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