Docling has quickly become a powerful foundation for turning unstructured documents into structured, AI-ready data. Teams are using it to power document intelligence workflows, retrieval-augmented generation (RAG) pipelines, and enterprise search and analytics. As adoption has grown, one request has come up consistently from enterprise users: trusted, production-grade support from the people who build and maintain Docling.
Today, we're excited to announce the release of IBM Elite Support for Docling.
IBM Elite Support for Docling is an enterprise support offering designed to help organizations develop and deploy Docling applications with confidence. It provides a direct subscription to Docling expertise at IBM, giving teams access to guidance, best practices, and technical support from engineers who work closely with the Docling project.
With IBM Elite Support for Docling, customers can expect:
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Expert guidance on architecture, deployment, and scaling
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Support for troubleshooting, performance tuning, and operational issues
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A direct line to Docling expertise at IBM
Rather than navigating production challenges alone, teams can rely on a structured support relationship that aligns with enterprise reliability, security, and governance expectations.
IBM Elite Support for Docling is offered as a subscription, making it easy for organizations to engage ongoing support as their usage grows and their applications mature. It is intended for customers who want to operationalize Docling with the same level of confidence and backing they expect from other enterprise software components.
For existing users of IBM watsonx.data, this offering is particularly relevant. IBM Elite Support for Docling enables you to work with the same IBM team you already engage with for watsonx, providing continuity across your document ingestion, data preparation, and generative AI workflows. This shared context helps streamline architecture decisions, troubleshooting, and production deployment, while reducing friction between tooling, teams, and support processes.
If your team is building document intelligence or RAG pipelines with Docling and is ready for enterprise-grade support, we'd love to talk.
👉 Contact an IBM seller to learn more about IBM Elite Support for Docling: Contact an IBM sales representative
#Docling #Elite Support #developer #IBMwatsonx
#watsonx.data
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Jordan Youngblood
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