Content Management and Capture

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  • 1.  Expanding the Global Footprint of Content Assistant and Introducing Powerful Comparison Capabilities

    Posted Wed September 24, 2025 10:53 AM

    September 2025 brings exciting new updates for IBM Content Assistant, the generative AI add-on to IBM FileNet Content Manager that helps organizations apply generative AI to accelerate how they glean insights from information buried within their content repositories. These updates provide our clients with flexibility regarding hosting location and help them unlock deeper, more meaningful understanding of their documents. More information about Content Assistant can be found in the IBM Knowledge Center.

    Expanding global reach: launching Content Assistant in the Frankfurt region

    FileNet Content Manager has many clients throughout Europe, and we are committed to ensuring that we continue to maximize deployment flexibility for them by meeting them where they are. As such, we are pleased that Content Assistant is now available in the Frankfurt region. This means that organizations can:

    • Run self-service trials of Content Assistant directly in their region to experience the product for themselves and ascertain the optimal use cases for getting started with generative AI throughout their enterprise.

    • Purchase paid SaaS subscriptions via the AWS Marketplace to simplify the procurement process.

    • Deploy Content Assistant near their existing infrastructure while ensuring compliance with data residency requirements.

    New AI-Powered Document Comparison

    Reading and reviewing documents is one of the most time-consuming and tedious tasks across industries. To make this process easier, Content Assistant's capabilities have expanded to include Document Comparison. With document comparison, Content Assistant can compare two different documents across a wide range of file types and receive guidance to highlight only the most relevant differences to tailor responses to their business context. Precise, AI-powered characterizations of document differences help reduce manual effort and the risk of errors that may occur.

    Whether analyzing contracts or policies, evaluating sensitive business information, or anything in between, Document Comparison provides users with a clear view of what's different without manually reviewing.

    New Version Comparison

    In addition to comparing different documents, Content Assistant now also supports Version Comparison, where users can compare two versions of the same document. As with Document Comparison, users can provide additional instructions to ensure that the results are focused on the differences that matter most to them. This tailored and transparent view into the revision process helps accelerate review cycles and enables better collaboration.

    This capability is particularly valuable for organizations that manage dynamic documents, such as product specifications and requirements, contracts, or compliance materials - where tracking subtle changes over time is critical to understanding ongoing implications.

    Real World Use Cases

    In today's enterprises, information is everywhere and constantly evolving. Teams across HR, Legal, IT, and beyond rely on critical documents, policies, and knowledge bases to do their jobs - but frequent updates, multiple authors, and distributed workflows result in difficulty keeping track of what has changed. Version Comparison and Document Comparison ensure that teams are working with the right information every time. With these new Content Assistant capabilities, teams can instantly identify changes between document versions to see where language has shifted, what links have broken, what policies have expired, and more. Content Assistant can also highlight risks and gaps so that reviewers focus on what matters instead of reading through entire documents. 

    Other examples of Document Comparison and Version Comparison at work include:

    • Legal teams comparing versions of contracts or other legal documents to save time and reduce risk. By knowing exactly what has changed across drafts, lawyers can stay focused on advising their clients instead of drowning in document revisions.

    • IT & Project teams applying insights from Version Comparison and Document Comparison to ensure that their colleagues always have accurate, up-to-date information instead of wading through dozens of pages of documents that result in long lead times for responding to tickets or providing status updates.

    • Operations and facilities teams ensuring that they can keep an entire enterprise organized at scale so that everyone from managers to vendors is working with clarity, thanks to having the latest, most accurate information. This avoids having lease applications, vendor contracts, maintenance logs, and other documents pile up faster than can be addressed in real time.

    • Sales teams surfacing grounded responses from product documents or contracts quickly and independently, instead of sending multiple messages to subject matter experts in search of technical answers and facing unnecessary pressure on client interactions due to not knowing whether an answer is correct.

    Built for the enterprise: security, transparency, and flexibility

    All aspects of Content Assistant - including these latest features - maintain access controls to ensure that the information within generated answers reflects only the documents to which the user has access. Content Assistant is powered by watsonx.ai and integrates seamlessly with FileNet Content Manager wherever it is deployed.

    Learn more about IBM Content Assistant and try it out today in the AWS Marketplace!



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    Sydney Adams
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  • 2.  RE: Expanding the Global Footprint of Content Assistant and Introducing Powerful Comparison Capabilities

    Posted Wed September 24, 2025 06:29 PM

    We have a home grown web application as front facing to search and view filenet documents. How can we leverage the Content Assistant in this use case?



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    Krishna
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    Original Message


  • 3.  RE: Expanding the Global Footprint of Content Assistant and Introducing Powerful Comparison Capabilities

    Posted Thu September 25, 2025 02:12 PM

    Hi Krishna, absolutely!  It's quite common for our clients to have custom applications running on top of FileNet APIs, so we've provided a rich set of Content Assistant APIs in addition to the out-of-the-box UI within Content Navigator.  You can learn more about the Content Assistant APIs by reviewing this Knowledge Center topic.   Don't hesitate to reach out if you have any other questions!



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    MATT Vest
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    Original Message


  • 4.  RE: Expanding the Global Footprint of Content Assistant and Introducing Powerful Comparison Capabilities

    Posted 27 days ago

    Hi MATT, does the Content Assistant Support the CMIS or only IBM FIleNet CE API?



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    Ahmed Alsareti
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    Original Message


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