Hi Kay,
This is a defect. Please raise this with support so this issue can be addressed in a future release.
Thanks,
Shaveta
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Shaveta Srivastava
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Original Message:
Sent: Tue August 20, 2024 05:01 PM
From: Kay Vandevanter
Subject: Drill down/through on Apple devices not working
Customer is using classic not interactive and not active reports. Using both Firefox and Safari browsers. Using on both Ipad and iphone devices.
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Kay Vandevanter
Original Message:
Sent: Tue August 20, 2024 04:39 PM
From: Tim Aston
Subject: Drill down/through on Apple devices not working
Hi Kay. You are attempting a drill-through when viewing a report in the Safari browser of an Apple device? iPad or iOS. Classic or interactive viewer?
-Tim
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Tim
Original Message:
Sent: Tue August 20, 2024 12:23 PM
From: Kay Vandevanter
Subject: Drill down/through on Apple devices not working
Hoping someone has a suggestion on this one?
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Kay Vandevanter
Original Message:
Sent: Thu August 15, 2024 12:28 PM
From: Kay Vandevanter
Subject: Drill down/through on Apple devices not working
Drill down and through are working fine on laptops and desktops, also on our mobile Android devices via cognosmobileprod, but are not working on apple devices? The dashboard is built in report studio. Has anyone else had this issue, is there a setting on Apple we need to adjust for this to work? We have tried all available browsers and get the same behavior.
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Kay Vandevanter
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