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Cloudability x ServiceNow CMDB Integration for Business Dimensions synchronization - now Generally Available!

  • 1.  Cloudability x ServiceNow CMDB Integration for Business Dimensions synchronization - now Generally Available!

    Posted Fri April 03, 2026 09:33 AM

    The Cloudability x ServiceNow CMDB Integration enables automated synchronization between ServiceNow CMDB and IBM Cloudability Business Mappings, allowing organizations to use ServiceNow as the single source of truth for business structure and cost allocation logic in Cloudability.   

    This integration eliminates the need for manual or API-driven updates to Cloudability business mappings by automatically reflecting CMDB changes from ServiceNow into Cloudability. The integration can only be installed on certified ServiceNow versions; unsupported versions will block installation entirely. 

     

    Key Highlights: 

    • Automated Business Mapping: Business mappings in Cloudability are automatically created and maintained based on ServiceNow CMDB data.   

    • Centralized Governance: ServiceNow CMDB acts as the authoritative source for organizational, application, and cost-center data used for cloud cost allocation.  

    • Near Real-Time Synchronization: Updates in ServiceNow CMDB are automatically reflected in Cloudability without manual intervention.    

    • Native ServiceNow App: The integration is delivered as a certified application available in the ServiceNow Store. 

    The Cloudability app can be installed directly from the ServiceNow store page: Cloudability - ServiceNow Store



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    Damian Garbacz
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