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BDI Service issue getting old asset deleted records from cache

  • 1.  BDI Service issue getting old asset deleted records from cache

    Posted 10/28/24 01:05 PM

    Hi All, 

    I'm new to ACM add on and am facing issue with the BDI services which run for all assets to sync up the v8 file is run and I had removed couple of assets from Maximo.

    Example: Asset 100 with assetid 001, has been deleted from Maximo, and the BDI is run with all the default settings of v8. Now, the BDI is throwing error in the logs for this asset 100 saying "No asset found with assetid 001" which is valid error. But this is causing issues since its taking old cache. 

    How do we clear the cache of vex in BDI so that it takes the recent Maximo database records.

    I have tried clearing the cache on BDI start which is a option in v8 setup. But there is no luck in this case.

    Any help is much appreciated. 

    #maximo #acm #maximoacm #bdi

    Thank you, 

    Prashant



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    Prashant Patil
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