Hi Mahesh,
I suggest to go and create an IBM Support case so they can help you troubleshoot the issue, you are going to need all possible details and logs you can provide for a quick resolution.
Regards,
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Israel Ochoa
CSM Architect - NCEE Market
IBM
Stockholm
Visit "IBM Instana - The Lost Docs" ->
https://isreal8a.github.io/instana-docs------------------------------
Original Message:
Sent: Fri February 13, 2026 02:23 AM
From: Mahesh Ikhe
Subject: AWS Services (RDS, MSK, Redshift and CloudWatch) Not Visible in Instana SaaS Despite IRSA & AWS Plugin Configuration
Hi Team,
We have configured AWS monitoring from our AWS ROSA cluster using IRSA and a dedicated IAM role.
Details:
Instana SaaS
Instana agent running as DaemonSet (MCSP managed)
OIDC enabled and IAM role successfully assumed
AWS plugin enabled in agent configuration
Region: us-east-1
No AccessDenied errors in logs
We can see ROSA/AWS infra metrics, but RDS, MSK, and Redshift and CloudWatch entities are not appearing in Instana.
Instana instances: https://dev-sgidev.instana.io/#/home
Please assist in this.
#AWS
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Mahesh Ikhe
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