Change Your AI Game: AI-Powered Customer Experience (CX) on Watson Studio (Webcast)

When:  Feb 26, 2019 from 9:00 AM to 10:00 AM (PT)

AI has the potential to become a game changer for customer experience (CX). This Webinar provides key use cases for AI-powered customer growth, why they are important and how to put them into production to drive value fast. 

 Learn how to:

  • Sense, think and act to manage customer success lifecycle
  • Mine, blend and shape data across touch points at scale
  • Accelerate model management and deployment surrounding customer experience
  • Discover customer emotions and intent with natural language processing and vision analysis
  • Bring analytics to wherever data is in the hybrid, multi-cloud world

Packed with product demonstration and live discussions, this webinar walks you through Watson Studio and Watson Machine Learning, giving you the tools you need to become an AI-powered enterprise. Our featured guest Michael Gualtieri, VP & Principal Analyst for Artificial Intelligence of Forrester Research, will discuss how to augment customer experience by injecting AI into CX processes.

Key Takeaways: 

  • Discover how to augment your customer experience process with AI 
  • Go live and scale faster with AI-infused platform  
  • Build, train, and deploy models across hybrid, multi-cloud environments 
  • Take advantage of pre-trained models and services from Watson API 
  • Progress your AI/data science with Watson Studio and Watson Machine Learning 

Register now and get ready to change your AI game! 

Speakers

Michael Gualtieri
VP and Principal Analyst, Artificial Intelligence
Forrester

 

Julianna DeLua
Subject Matter Expert and Portfolio Marketer
IBM Data Science

Umit Mert Cakmak
Senior Data Scientist, Data Science Elite
IBM


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