Decision Optimization

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  • 1.  Cplex 12.10 install error on Mac OS

    Posted Fri December 18, 2020 06:11 PM

    Hi, 

    I am having an install problem with Cplex 12.10 on Mac OS.

    The install application seems to launch but it disappears in a moment, and nothing happens.

    I checked the /Applications/CPLEX_Studio201/Uninstall/Logs/ folder and found the following log:

    __________________________________________________________________________

    Fri Dec 18 01:17:02 KST 2020

    Free Memory: 7731 kB
    Total Memory: 40064 kB

    java.class.path:
    /Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources/Java/Execute.zip
    /Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources/Java/IAClasses.zip
    /Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources/Java/installscript.zip
    /Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources/Java
    /Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources/Java/linking.zip

    ZGUtil.CLASS_PATH:
    /Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources/Java/Execute.zip
    /Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources/Java/IAClasses.zip
    /Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources/Java/installscript.zip
    /Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources/Java

    sun.boot.class.path:
    /private/var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/IA-1217586528/IA-1217586528/jre/Contents/Home/jre/lib/default/jclSC180/vm.jar
    /private/var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/IA-1217586528/IA-1217586528/jre/Contents/Home/jre/lib/se-service.jar
    /private/var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/IA-1217586528/IA-1217586528/jre/Contents/Home/jre/lib/rt.jar
    /private/var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/IA-1217586528/IA-1217586528/jre/Contents/Home/jre/lib/resources.jar
    /private/var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/IA-1217586528/IA-1217586528/jre/Contents/Home/jre/lib/jsse.jar
    /private/var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/IA-1217586528/IA-1217586528/jre/Contents/Home/jre/lib/charsets.jar
    /private/var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/IA-1217586528/IA-1217586528/jre/Contents/Home/jre/lib/jce.jar

    java.ext.dirs:
    /private/var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/IA-1217586528/IA-1217586528/jre/Contents/Home/jre/lib/ext

    java.version == 1.8.0_265 (Java 1)
    mrj.version == null
    java.vm.name == Eclipse OpenJ9 VM
    java.vm.vendor == Eclipse OpenJ9
    java.vm.version == openj9-0.21.0
    java.vm.specification.name == Java Virtual Machine Specification
    java.vm.specification.vendor == Oracle Corporation
    java.vm.specification.version == 1.8
    java.specification.name == Java Platform API Specification
    java.specification.vendor == Oracle Corporation
    java.specification.version == 1.8
    java.vendor == Eclipse OpenJ9
    java.vendor.url == http://www.eclipse.org/openj9
    java.class.version == 52.0
    java.library.path == .:/Library/Java/Extensions:/Network/Library/Java/Extensions:/System/Library/Java/Extensions:/usr/lib/java:/Users/chungmok/Downloads:/var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/IA-1217586528/IA-1217586528/jre/Contents/Home/jre/lib:/Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources/Java:/Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/MacOS:/Users/chungmok/Downloads/cplex_studio2010-osx.app/Contents/Resources
    java.compiler == j9jit29
    java.home == /private/var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/IA-1217586528/IA-1217586528/jre/Contents/Home/jre
    java.io.tmpdir == /var/folders/42/9cwhgjmd2v72qfwp_8z5_gv40000gn/T/
    os.name == Mac OS X
    os.arch == x86_64
    os.version == 10.15.7
    path.separator == :
    file.separator == /
    file.encoding == UTF-8
    user.name == chungmok
    user.home == /Users/chungmok
    user.dir == /Users/chungmok/Downloads
    user.language == en
    user.region == null
    __________________________________________________________________________

    Installed Feature(s) Application, Help of CPLEX Optimization Studio 20.1

    Install Begin: DECEMBER 18, 2020 1:17:02 PM KST
    Install End: DECEMBER 18, 2020 1:17:02 PM KST

    Installed by InstallAnywhere 20.0 Premier Build 6336


    User Interactions
    -----------------


    Summary
    -------

    Installation: Unsuccessful.

    0 Successes
    0 Warnings
    0 NonFatalErrors
    1 FatalErrors

    Action Notes:

    None

    Install Log Detail:

    Product Installer:
    Status: FATAL ERROR
    Additional Notes: FATAL ERROR - The installer has failed due to an unhandled exception
    java.awt.IllegalComponentStateException: The frame is decorated

    ------------------------------------------------------

    I have also tried to run the installation script "cplex_studio2010-osx" inside "cplex_studio2010-osx.app/Contents/MacOS" folder. And got the following error:

    ---------------------------------------------------

    Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

    Stack Trace:

    java.awt.IllegalComponentStateException: The frame is decorated

    at java.awt.Frame.setBackground(Frame.java:986)

    at Flexeraat7.setBackground(Unknown Source)

    at com.zerog.ia.installer.AAMgr.initAAMgr(Unknown Source)

    at com.zerog.ia.installer.LifeCycleManager.a5(Unknown Source)

    at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

    at com.zerog.ia.installer.Main.main(Unknown Source)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at java.lang.reflect.Method.invoke(Method.java:498)

    at com.zerog.lax.LAX.launch(Unknown Source)

    at com.zerog.lax.LAX.main(Unknown Source)

    This Application has Unexpectedly Quit: Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

    --------------------------------------------------

    How can I solve this issue?

    Best,

    Chungmok

    ps) I found the same issue at 

    https://www.ibm.com/mysupport/s/question/0D53p00008IulS3/macos-installer-vor-cplex-2010-not-working?language=en_US



    ------------------------------
    Chungmok Lee
    ------------------------------


    #DecisionOptimization


  • 2.  RE: Cplex 12.10 install error on Mac OS

    Posted Mon December 21, 2020 08:12 AM

    https://community.flexera.com/t5/InstallAnywhere-Forum/Installer-silently-fails-to-launch-on-MacOSX/td-p/165994

    suggestion is to revert to light mode, maybe this will work...



    ------------------------------
    Frederic Delhoume
    ------------------------------

    Original Message


  • 3.  RE: Cplex 12.10 install error on Mac OS

    Posted Mon January 04, 2021 03:54 AM

    Another option is to use an already java installed and to force its usage.

    christophe$ pwd
    /Users/chris/Downloads/cplex_studio2010-osx.app/Contents/MacOS
    christophe$ ./cplex_studio2010-osx LAX_VM /usr/bin/java



    ------------------------------
    Christophe Gefflot
    ------------------------------

    Original Message