Original Message:
Sent: 8/8/2020 8:51:00 AM
From: Samira Gholizadeh
Subject: RE: PCA data analysis
Hi Ujang
This problem occur because of the incompatibility between the version or incorrect permission setting
So in order to solve this problem try to give permission to these
Go to start > run > Type regedit and hit enter
Find these paths
· HKEY_CURRENT_USERSoftwareSPSS
· HKEY_LOCAL_MACHINESOFTWARESPSS
· HKEY_LOCAL_MACHINESOFTWARENtpad
· HKEY_LOCAL_MACHINESOFTWARERainbow Technologies
Give Full control to these files. In order to give permission right click on the file and modify and give full control
Best of Luck!
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Samira Gholizadeh
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Original Message:
Sent: Thu August 06, 2020 02:03 AM
From: Ujang Tinggi
Subject: PCA data analysis
Hi Jon,
I appreciate your time to help. Is there anybody there of the SPSS community who could offer advice and help to fix my problem with SPSS (v26.0.0.1) when PCA data was analysed? See below my earlier email:
"When running the SPSS, I encountered difficulty to execute the PCA statistical analysis and I received error message displayed as "A fatal error has occurred and the client can no longer communicate with the server". I rebooted and shutdown my Mac (OS Catalina) computer and still nothing happened and error messages re-appeared".
Much appreciated for any help.
Original Message:
Sent: 8/5/2020 10:37:00 PM
From: Jon Peck
Subject: RE: PCA data analysis
No, the fixpack produces 26.0.0.1, so you already have it. Sorry, I don't have any other ideas here, but I am not a Mac person,
--
Original Message:
Sent: 8/5/2020 7:10:00 PM
From: Ujang Tinggi
Subject: RE: PCA data analysis
Hi Jon,
Thank you for your advice on upgrading to SPSS 26.0.0.1 using Fix Pack 1. However, when I checked my SPSS version in Mac computer, and it is Release 26.0.0.1 version. Do I still need to download the Statistics 26.0.0.1 Fix Pack to upgrade?
Any further advice is greatly appreciated.
Thank you.
Ujang
Original Message:
Sent: 8/5/2020 12:51:00 PM
From: Jon Peck
Subject: RE: PCA data analysis
I suspect that you need to install the fixpack for V26 on Mac. The Catalina upgrade broke some code in 26, but FixPack 1 addressed the issue. See
https://www.ibm.com/support/pages/spss-statistics-260-fix-pack-1
------------------------------
Jon Peck
Original Message:
Sent: Mon August 03, 2020 08:37 PM
From: Ujang Tinggi
Subject: PCA data analysis
Hi,
When running the SPSS, I encountered difficulty to execute the PCA statistical analysis and I received error message displayed as "A fatal error has occurred and the client can no longer communicate with the server". I rebooted and shutdown my Mac (OS Catalina) computer and still nothing happened and error messages re-appeared.
I am using Griffith University SPSS service licence connected to my personal working at home. Is this is a problem with server?
Any advice and suggestions are greatly appreciated.
Thank you. Ujang
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Ujang Tinggi
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#SPSSStatistics