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How AI can support your complaints management strategy: DSE Presents Chat with the Lab

  • 1.  How AI can support your complaints management strategy: DSE Presents Chat with the Lab

    Posted Thu April 22, 2021 03:48 PM
    Edited by System Fri January 20, 2023 04:39 PM

    Responsive restrictions to the global pandemic at schools, in the workplace, and in social life have impacted the frequency and volume at which companies interact with their customers. This rise in customer service calls and client questions can lead to confused and dissatisfied consumers who raise complaints against products and services they (try to) use. See how the Contact Center Insights accelerator can help you collect, analyze and resolve complaints in an efficient and timely manner.

    Join the webinar and learn how AI can help companies:

    - Avoid further customer dissatisfaction by better serving their audience
    - Prevent damage to company brand reputation
    - Avoid adverse financial impact by proactively addressing anticipated complaints

    Tune in to this on demand webinar with @Ricardo Balduino How AI can support your complaints management strategy: DSE Presents Chat with the Lab

    Share any of your questions below and you can watch the on demand recording here. 

    Thanks, 
    ​



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    JORGE CASTANON
    Chat with labs webinar series: https://ibm.co/Chat-With-The-Lab-Webinar
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    #GlobalAIandDataScience
    #GlobalDataScience


  • 2.  RE: How AI can support your complaints management strategy: DSE Presents Chat with the Lab

    Posted Fri April 30, 2021 08:28 PM
    Hi everyone, 
    You can watch the on demand recording here and download the slides here. 



    Please share any of your questions below. 


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    Ricardo Balduino
    IBM Data Science and AI Elite
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    Original Message