Cloud Pak for Data Group

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🎟 Managing your users

  • 1.  🎟 Managing your users

    Posted Thu May 06, 2021 02:26 PM
    Edited by Rachel Miles Sijacic Thu May 06, 2021 02:44 PM
    We know that user management can be a little complex. Let's take a look at what's in Cloud Pak for Data now.

    🎟 For 1 ticket, if you're someone who manages users, what do you want to see first in your user management tool? Do you get sufficient info from the different tabs in the attached screenshots?



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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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  • 2.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:27 PM
    I think your image broke

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    Rohit Goyal
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  • 3.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:35 PM
    Thanks, Rohit! Fixed now.

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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  • 4.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:31 PM
    Learn more about user management, including recommended best practices, in: https://www.ibm.com/docs/en/SSQNUZ_3.5.0/cpd/admin/users.html.

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    JULIA Montarbo
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  • 5.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:35 PM
    This looks great. I won't suggest any modifications.

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    Rohit Goyal
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  • 6.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:36 PM
    You need to be able to bulk import users; better way to filter users; display information on which services they have access to and which role they have for this service; being able to deactivate users without removing them

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    Dorothee Reinhard
    Data & AI Scientist
    IBM Switzerland
    ZΓΌrich
    0041 79 565 74 56
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  • 7.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:46 PM
    To add to Dorothee's comments, bulk actions would be great. Select multiple users at once and change their access level, or deactivate them, or perhaps even send them an email with important information (like outages, upgrades, password changes, etc.)

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    Grishma Jena
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  • 8.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:50 PM
    Great points, Grishma and Dorothee!

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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  • 9.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 05:12 PM
    I would strongly recommend using user groups whenever possible for users with similar access requirements.

    Although you can use the internal database to manage users' passwords, it's a best practice to use an enterprise-grade password management solution. For details, see Managing users: https://www.ibm.com/docs/en/SSQNUZ_3.5.0/cpd/admin/users.html.


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    JULIA Montarbo
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  • 10.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:44 PM
    I'd like a 'last sign on' column on the user panel. Then I'd easier know, if this user is inactive and needs to be removed.

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    Roland Schock
    Distinguished Engineer
    ARS Computer und Consulting GmbH
    Muenchen
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  • 11.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:45 PM
    That's an excellent point!

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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  • 12.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:48 PM
    Images are a bit small to see. Groups and Roles base idea to manage users,

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    Chiara Baldan
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  • 13.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:50 PM
    Edited by Rachel Miles Sijacic Thu May 06, 2021 02:50 PM
    Sorry about that! You can click on the image and it'll get bigger :)

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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  • 14.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:50 PM
    A roles + permissions information for each service and things like privacy level, etc would be great. Could be something you can see when you click into the user.

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    Shawn Lunny
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  • 15.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 02:51 PM
    Yes, for sure!

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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  • 16.  RE: 🎟 Managing your users

    Posted Thu May 06, 2021 05:05 PM
    @Shawn Lunny some services have their own user management beyond what is provided by the platform. For example, with Data Virtualization and Db2 Warehouse, you can specify who can access the service or service instance.

    Any service that has additional user management requirements should include that information under their Administering content.

    However, right now, you can't see any service-specific permissions from a user's profile. Are you asking for a consolidated view of their platform permissions and their service or service instance permissions?



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    JULIA Montarbo
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